Video: Skype for Business Online external communications

Important

Skype for Business Online operated by 21Vianet in China will be retired on October 1, 2023. If you haven't upgraded your Skype for Business Online users yet, they will be automatically scheduled for an assisted upgrade. If you want to upgrade your organization to Teams yourself, we strongly recommend that you begin planning your upgrade path today. Remember that a successful upgrade aligns technical and user readiness, so be sure to leverage our upgrade guidance as you navigate your journey to Teams.

Skype for Business Online, excluding the service operated by 21Vianet in China, was retired on July 31, 2021.

Set up Skype for Business Online external communications so your users can communicate with external Skype for Business, Lync and Skype contacts.

Audience: Microsoft 365 and Office 365 admins



Set up Skype for Business Online external communications (guided walkthrough)

Allow users to contact external Skype for Business users

Let Skype for Business users add Skype contacts