Add, change, or remove an emergency location for your organization

Depending on the number of physical locations in your organization, you can create emergency locations for buildings, floors, and offices to create a more specific emergency address. See What are emergency locations, addresses and call routing? for more information.

To learn how to get a Calling Plan and how much they cost, see Skype for Business and Microsoft Teams add-on licensing.

Add an emergency location to an emergency address

  1. Sign in to Office 365 with your work or school account.

  2. Go to the Office 365 admin center > Skype for Business.

  3. In the left navigation, go to Voice > Emergency locations, and then select the emergency address that you want to add a location for.

    Important

    For you to see the Voice option in the left navigation in the Skype for Business admin center, you must first buy at least one Enterprise E5 license, one Phone System add-on license, or one Audio Conferencing add-on license.

  4. In the Action pane, next to Associated locations, click Change.

  5. In the Locations associated with, click Add new, enter another associated location (for example, enter "Building 64 Floor 1"), and then click Submit.

  6. Click Save.

Change an emergency location for an emergency address

  1. Sign in to Office 365 with your work or school account.

  2. Go to the Office 365 admin center > Skype for Business.

  3. In the left navigation, go to Voice > Emergency locations, and then select the emergency address for which you want to change a location.

  4. In the Action pane, next to Associated locations, click Change.

  5. Under Locations associated with, click the link for the location in the list, enter new location details in Change associated location details, and then click Submit.

  6. Click Save.

Remove an emergency location from an emergency address

  1. Sign in to Office 365 with your work or school account.

  2. Go to the Office 365 admin center > Skype for Business.

  3. In the left navigation, go to Voice > Emergency locations, and then select the emergency address that you want to remove a location for.

  4. In the Action pane, next to Associated locations, click Change.

  5. Under Locations associated with, next the link for the location, click Remove.

  6. Click Save.

What is address validation?

Manage phone numbers for your organization

Emergency calling terms and conditions

Skype for Business Online: Emergency Calling disclaimer label