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JackBu-8038 suggested TracyMyles commented

Help us secure your account not working

When I tried to login my person outlook account, page says:
We have detected unusual activity on your Microsoft account, or believe your credentials are at risk.
For your security and to ensure only you have access to your account, we will ask you to verify your identity and change your password.
I've followed the instructions and ended up with
"There's a temporary problem with the service. Please try again. If you continue to get this message, try again later."
I need to access my account urgently and it's been one week.
Tried to submit account recovery form and got the same error msg.
Can anyone help?

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@JackBu-8038 , thank you for the feedback. This area is specifically for Microsoft Q&A feedback only, due to this, we are closing this item.

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