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BozidarPolic avatar image
10 Votes"
BozidarPolic Posted ·

docs.microsoft.com Q&A email notifications

Hello.
I'm receiving e-mail notifications from docs.microsoft.com Q&A even though all Q&A email notifications are disabled. Anyone else facing this? I tried removing the e-mail from setting and setting all site activities alert actions to never. Also i'm not following any tags.

Best regards,
BP


From @saldana-msft on August 4, 4PM PST

We have deployed a mitigation and the issue should be resolved. If not, please make sure to let me know! Once again, I want to apologize to everybody for all the unwanted mails and thank you all the feedback you provided us so we could get this issue resolved.


From @saldana-msft on August 4

We have got from some users the issue is still not fixed. We are actively investigating and we have a mitigation scheduled for later today or early tomorrow.


From @saldana-msft on July 28

This issue is also fixed:

If you enable your notifications now, note that we still have another error on the settings. If you enable the mail notifications and update your settings, we only save the action you want to receive Q&A notifications. Then you have to select which notifications you want to receive, again. We have the bug active and the engineer is working on the fix.




From @saldana-msft on July 23

ISSUE RESOLVED

The fix is in place now. So you should no longer received any unwanted notifications. I want to apologize once more for the massive amount of e-mails you all have received.

If you enable your notifications now, note that we still have another error on the settings. If you enable the mail notifications and update your settings, we only save the action you want to receive Q&A notifications. Then you have to select which notifications you want to receive, again. We have the bug active and the engineer is working on the fix.

qna-feedback
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I am also facing similar issue @BozidarPolic . Not sure why mailbox is getting spammed inspite of no active subscriptions.

This is quite irritating and frustrating. Hope Microsoft finds a solution or else i will have to delete my profile.

2 Votes 2 ·

Getting this too, mailbox spammed with a bunch of spam for new questions or whatever I guess, that i'd never subscribed to or anything. Including this one.

Just report the spam as spam, block it, and move on.

1 Vote 1 ·

Hello.
Any update on this?
I have received over 700 e-mails i have not subscribed to and this is still under review???
This should be a high priority issue especially since there is this thing called GDPR that is obviously being breached.

Best regards,
BP

1 Vote 1 ·

I'm also having the same issue. Turned off "Q&A email notifications" in my settings and still receiving an influx of Q&A email. I turned the setting on then back off again in case. still not working. c'mon Microsoft, this should be table stakes. Please investigate and fix.

0 Votes 0 ·

Same issue is there with me, I'm receiving hundreds of mail in a day and still no reply from their end.

0 Votes 0 ·

@BozidarPolic, can you confirm you have this setting off?

12138-image.png

@VamsiMind-1076 can you check and log a bug for our engineering team?


0 Votes 0 ·
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Hi.
@saldana-msft Yeah the setting is off.
12431-2020-07-15-08-56-31.png




0 Votes 0 ·

ISSUE RESOLVED

The fix is in place now. So you should no longer received any unwanted notifications. I want to apologize once more for the massive amount of e-mails you all have received.

If you enable your notifications now, note that we still have another error on the settings. If you enable the mail notifications and update your settings, we only save the action you want to receive Q&A notifications. Then you have to select which notifications you want to receive, again. We have the bug active and the engineer is working on the fix.

0 Votes 0 ·

I set my account to not receive any notifications (a*fter trying a setting to get some while not all*) and still receive mails I do not want.

Edit: It seems to have stopped ... took about 30min to take effect I would guess.

0 Votes 0 ·
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dajyarekun avatar image
0 Votes"
dajyarekun Posted ·

同じ現象で困っています。

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AJTek-Adam-J-Marshall avatar image
0 Votes"
AJTek-Adam-J-Marshall Posted ·

I am also experiencing this. I wanted to sign up for specific tags (last night), but since doing so, I've been receiving non-stop notifications. I tried turning off notifications and even the 'unsubscribe from Microsoft Docs' button - none of it has worked.

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joevznr avatar image
0 Votes"
joevznr Posted ·

Can confirm. Q&A email notifications set to off but getting spammed with Q&A notifications. Have attempted in-private sessions, different browsers and clearing cache/cookies with no luck.

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ADawson-13 avatar image
0 Votes"
ADawson-13 Posted ·

Confirmed. I am also experiencing spam with Q&A Notification settings set to disabled. Very irritating!

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AJTek-Adam-J-Marshall avatar image
0 Votes"
AJTek-Adam-J-Marshall Posted ·

I've just added a mail filtering rule that filters all email that contains QnA-noreply@microsoft.com and discards them until this has been resolved.

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davidappel avatar image
0 Votes"
davidappel Posted ·

I can confirm that this is still an issue. I have turned off all notifications and even removed my email address for notifications in settings entirely. Still, I'm getting flooded with emails. This is a bug that needs to be addressed.

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CarlesGL avatar image
0 Votes"
CarlesGL Posted ·

Same bad experience here.

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jdiazcl avatar image
0 Votes"
jdiazcl Posted ·

Is the issue under revision at least? There are no comments from MS since a week @saldana-msft



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mhgeay avatar image
0 Votes"
mhgeay Posted ·

Same issue, whatever the settings, I receive all Q&A updates notifs since 3 days...

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saldana-msft avatar image
1 Vote"
saldana-msft Posted ·

We are actively working on the issue. We hope we can get this fixed this week. We are very sorry for the trouble.

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Why not simply disable the email notifications until you can get a workable fix tested and implemented? The current spam is not server any benefit to any one who is trying to use the system.

0 Votes 0 ·

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