Users receive Error in Azure Lab Services - There was an error fetching tenants.

Nils Krumrey 1 Reputation point
2020-09-30T15:51:21.177+00:00

My Azure Lab worked fine for months. But I have had some new users register and be granted access, and when they log into their training lab to start their VM they see a a red error - There was an error fetching tenants. Please reload the portal to try again. If you wish to switch tenants, you can sign in directly into a tenant by specifying the tenant domain or tenant id as part of the portal URL. For example, https://portal.azure.com/tenantdomain.com or https://portal.azure.com/tenantID I see the same error appear "in the background" in my Azure Portal. I am not trying to switch tenants or anything, and I don't know why the Lab users would see this. Eventually, their machine started, and when they shut it down it did that too, but the error popped up again. Doesn't look good.

Azure Lab Services
Azure Lab Services
An Azure service that is used to set up labs for classrooms, trials, development and testing, and other scenarios.
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  1. Monalla-MSFT 11,641 Reputation points
    2021-03-16T12:53:35.64+00:00

    Hello Everyone,

    Thank you for reaching out and apologize for the inconvenience caused yesterday.

    We had a Azure AAD outage worldwide which was preventing you all to access Azure Lab Services and Azure Portal.

    The issue has been mitigated now and you all should be able to access Azure Lab Services without any issues.

    Please access status.azure.com for more updates.

    78266-labservicestatus.png

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