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Windows 10 computer manually enroll failed

Lger-3439 166 Reputation points
2023-04-04T06:40:24.9533333+00:00

Hello,

Yesterday, I tried to manually enroll a Windows 10 computer from the "set up a work or school account", then select "enroll only in device management", it failed and got below error:

"We couldn't auto-discover a management endpoint matching the username entered. Please check your username and try again. If you know the URL to your management endpoint, please enter it."

What's wrong here? Please help!

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
10,818 questions
Microsoft Intune Enrollment
Microsoft Intune Enrollment
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Enrollment: The process of requesting, receiving, and installing a certificate.
1,271 questions
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2 answers

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  1. Simon Ren-MSFT 30,831 Reputation points Microsoft Vendor
    2023-04-04T08:05:11.04+00:00

    Hi,

    Thank you for posting in Microsoft Q&A forum.

    Firstly, please re-enter your username and password. And also check with your company support for the website that you need to provide in the Management endpoint text box.

    Then, we suggest accessing Microsoft Endpoint Manager admin center->Devices->Enroll device->Automatic Enrollment, and check if the MDM URLs are there. If not, click "Restore default MDM URLs" to see if we can get the URLs.

    Meanwhile, as a reminder, please ensure the user we enter to do the enrollment has Intune license assigned.

    Thanks for your time. Have a nice day! Best regards,
    Simon

    If the response is helpful, please click "Accept Answer" and upvote it. Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

  2. Simon Ren-MSFT 30,831 Reputation points Microsoft Vendor
    2023-04-12T07:20:07.1233333+00:00

    Hi,

    Hope everything goes well. Do you need any further assistance about this issue? If yes, please feel free to let us know, we will do our best to help you.
    If the response is helpful, it's appreciated that you could click "Accept Answer" and upvote it, this will help other users to search for useful information more quickly.

    Thanks for your time.

    Best regards,
    Simon

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