Microsoft Teams
A Microsoft customizable chat-based workspace.
9,145 questions
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@Alan W script has to run only when user has an issue.
Teams on RDS - Users Can't Login
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Jeff Snyder
31
Reputation points
On our RDS server, we have an issue where upon login to the RDS machine a user is not able to login to Teams and gets Error Code: " 80070003 There's a more permanent way to sign in to Microsoft Teams. If you're having trouble completing the process, talk to your IT Admin. "
We have followed the walkthrough at the following link and it has not solved the issue. https://learn.microsoft.com/en-us/deployoffice/deploy-microsoft-365-apps-remote-desktop-services
We are trying to prevent the need to move to Zoom at all costs but this is causing productivity issues and we are at a stand still with Microsoft support.
Any advice that could be offered would be greatly appreciated!
Microsoft Teams
Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
4,256 questions
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ColinS 16 Reputation points2020-10-20T15:10:04.193+00:00 I've had exactly the same issue. So far the only workaround has been to uninstall Teams for the selected user (%localappdata%\Microsoft\teams\update.exe --uninstall). They then log out and in and the machine-wide installer gives them a new installation that works.
Only one user affected currently. First occurrence 7 October. Reoccurred for the same user today.
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PatrickJ 1 Reputation point2021-01-24T12:27:16.96+00:00 We have the same problem here. RDS 2019 farm with 365 pro plus. The fix from @Alan W is working. I hope there will be a final solution.
we had trouble remembering the passwords in Outlook we fixed this with the folliwing keys.
[HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity "DisableADALatopWAMOverride"=dword:00000001
[HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity "DisableAADWAM"=dword:00000001maybe this has to do with this.
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Smeddeu-IT 1 Reputation point2021-02-01T15:59:24.67+00:00 Nothing described solutions above helped. Any other suggestions?
Really don't understand why Microsoft isn't recognizing this issue. -
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AJAL 1 Reputation point2021-02-04T16:23:32.803+00:00 Hi there. Same Issue here, on RDS2019 with FSLogix 2.9.7349.30108, MS Teams Machine Wide Installer and Microsoft 365 Apps for Enterprise.
In my case, we have sometimes this issue here not only with MS Teams:
https://learn.microsoft.com/en-us/answers/questions/204147/windows-server-2019-rds-start-amp-search-does-not.html-
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Dale Taylor 1 Reputation point2021-04-22T01:00:26.157+00:00 Hey,
Not sure if you're still having this issue - I've answered this in the main topic, does this solve it for you? The common thread seems to be FSLogix.
Solution:
- Get the user to sign out of their account in Settings > Accounts > Access work or school
- Apply the registry fix from Cozzy-0379 above:
Create registry entry to prevent users on RDS server from performing workplace AAD joins: HKLM\SOFTWARE\Policies\Microsoft\Windows\WorkplaceJoin, “BlockAADWorkplaceJoin”=dword:00000001
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Cozzy 1 Reputation point2021-03-04T01:03:46.157+00:00 I was getting this issue with some of our clients staff. Deleting the AppData\Roaming\Teams folder would work temporarily.
Steps I've done to resolve this more permanently (so far):
- Create registry entry to prevent users on RDS server from performing workplace AAD joins: HKLM\SOFTWARE\Policies\Microsoft\Windows\WorkplaceJoin, “BlockAADWorkplaceJoin”=dword:00000001
- Delete/Rename the following folders on the users profile:
C:\Users\<username>\AppData\Local\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy
C:\Users\<username>\AppData\Roaming\Microsoft\TeamsUpon completing these and re-logging into the user account they are prompted to login again to Teams with their username/password and any MFA in place. After this I can log the users out and back in of teams at will.