Authenticator app gives me a code to enter in authenticator app - can't access my account

Emily 5 Reputation points
2024-01-26T14:53:58.85+00:00

I can't log in to my account anymore. Whenever I try, the authenticator app opens and gives me a code to enter in the authenticator app. How is that supposed to work? Please help.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Sam Cogan 10,157 Reputation points MVP
    2024-01-29T09:07:10.5233333+00:00

    When you log in, the login prompt will ask for a code from the authenticator app; enter the code you receive in that box.