Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
5,496 questions
2 answers
Help with autenthicator app
Where can I get personal help? Like in chat or phonecall. My autenthicator app doesn’t work.
asked 2021-06-10T10:27:09.327+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 92%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
Mimmi Löfquist
1
Reputation point
commented 2024-04-27T04:06:13.69+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 30%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA8%3C/text%3E%3C/svg%3E)
Aniket . (883)
0
Reputation points
0 answers
¿Cómo me puede dar un código de 6 dígitos en la cuenta personal?
En una plataforma me piden los 6 dígitos de mi cuenta de autenticación, pero Microsoft autenticator, me da un código de 8. Y al cambiar la cuenta y añadirla como nueva dándole al "+" y ponerla una segunda vez, el código que me sale de 6 siempre…
asked 2024-04-26T22:07:32.0466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 13%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENL%3C/text%3E%3C/svg%3E)
Natalia López Martinsanz
0
Reputation points
asked 2024-04-26T22:07:32.0466667+00:00
Natalia López Martinsanz
0
Reputation points
0 answers
No code on Microsoft Authenticator + Cannot log into my work account
Hello, I cannot get into my work account. My office reset my password, but whenever i log it is saying that I need a code from microsoft autheticator. There is no code! I'm stuck in this cycle. I've tried removing it and it still wont WORK.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 62%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
0 answers
Acesso ao Microsoft authenticator
perdi o acesso ao microsoft authenticador e agora não consigo mais entrar nas minhas contas. fiz o backup, porem ao restaurar, as conta evandrosantosmhlj0206@0zysz.onmicrosoft.com não foi restaurada, pedindo para reconfigurá-la, porem não consigo acesso…
asked 2024-04-26T19:37:45.6333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 75%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EES%3C/text%3E%3C/svg%3E)
Evandro Santos
0
Reputation points
asked 2024-04-26T19:37:45.6333333+00:00
Evandro Santos
0
Reputation points
2 answers
Why my usb token key doesn't shows up in safenet authentication application
Hi. Thank you for reading. My usb token key doesn't shows up in safenet authentication application despuite the fact that the usb token is visible in my device manager. I previously made my own search and actions on the topic by reading blogs…
asked 2022-07-06T08:28:11.693+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 44%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
DjuDju
1
Reputation point
commented 2024-04-26T18:41:52.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 32%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Carlos Lauterbach
0
Reputation points
1 answer
How much time take to reflect certificate and score card after completion of exam in microsoft learn
How much time take to reflect certificate and score card after completion of exam in Microsoft learn How can I login into Pearsonvue to see score?
asked 2024-04-26T15:24:21.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 18%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMU%3C/text%3E%3C/svg%3E)
mahesh utthukota
0
Reputation points
answered 2024-04-26T18:00:08.9633333+00:00
Carlos Solís Salazar
16,531
Reputation points
1 answer
Cannot search Authenticator app
With version 6.2404.2444 on Android 14 if I search for an account to see the six digit one time code when I tap on any result it doesn't open the account. If I browse the list I can open the account but I have so many accounts and since I cannot sort the…
asked 2024-04-18T01:46:04.4266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 52%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
MacKenzie, Paul
40
Reputation points
commented 2024-04-26T17:11:08.1433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 80%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
J Hamwey
0
Reputation points
0 answers
Authenticator app is requesting a code from the app itself
I'm the admin and I cleared my computer's cache and it asked me to log in again to my professional account. Once I entered the email and password, it told me to write a code in the authentication app, but the app does not give me any option to enter the…
asked 2024-04-26T05:39:57.7933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 31%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENP%3C/text%3E%3C/svg%3E)
Nicolas Paredes Alviar
0
Reputation points
commented 2024-04-26T15:22:26.7166667+00:00
Nicolas Paredes Alviar
0
Reputation points
1 answer
How to reset MFA requirement to 14 days - new laptop build
Building a new laptop for user who had already set up MFA. Person is on vacation while I build out a new laptop. Is there a way to reset the MFA back to original, where user will have 14 days to configure MFA? I have I revoked, deleted the methods, and…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 62%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 9%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWL%3C/text%3E%3C/svg%3E)
7 answers
I've lost access to Microsoft authenticator app
Hi I've lost access to my Microsoft authenticator app after resetting my phone and now every sign in options (for microsoft 365 cloud pc) are related to the app. I can't log in to my account for removing MFA and I'm the only user of that. I've…
asked 2022-03-19T06:48:37.887+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 4%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
javad jaberi
41
Reputation points
commented 2024-04-26T10:42:54.5033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 16%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMY%3C/text%3E%3C/svg%3E)
Mohammad Yt
0
Reputation points
0 answers
Code verify
Im trying to log in into authenticator app but it request code from authenticator
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 66%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EF%3C/text%3E%3C/svg%3E)
0 answers
Authenticator displays ongoing account login attempts from unknown sources
Authenticator app reflects MS email account under ongoing, consistent attempts of logins from unrecognized devices from multiple locations. All have been denied, though I was not always prompted. "Secure your account" is recommended, however,…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 50%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
2 answers
How to fix laptop 17-cn0001tg
Laptop 17-cn0001tg model 8c347ua#aba SN: 5CG3414764 I have a HP laptop that I'm locked out of. I didn't get the malware out in time, and it locked me out of the computer by changing the login password and the admin password. I can't log in to the…
Microsoft 365
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Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
5,496 questions
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asked 2024-04-25T18:21:16.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 39%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBE%3C/text%3E%3C/svg%3E)
Ben Ellison
0
Reputation points
answered 2024-04-26T02:56:21.4366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 55.00000000000001%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHL%3C/text%3E%3C/svg%3E)
Hania Lian
7,866
Reputation points Microsoft Vendor
3 answers
Microsoft Authenticator App says Denied when I Approve the authentication request
Hello, trying to set Microsoft Authenticator app for MFA on Azure work account. Going through steps (Add account -> work/ school -> scan QR -> try it). When I reach the "try it" step, it sends authentication request to App on my…
asked 2022-12-06T10:49:49.3+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 12%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOA%3C/text%3E%3C/svg%3E)
Ondrej A
16
Reputation points
commented 2024-04-25T17:07:56.4366667+00:00
Siarhei Huryanau
0
Reputation points
0 answers
Authenticator app is not working need immediate assistance
I got a new phone, and my authenticator app is not working anymore, i could not back it up on my old phone because i no longer have it. now whenever i try to log into the app it asks for a verification code or the 2 digit numbers but has no where for me…
asked 2024-04-25T16:45:42.4466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 56.00000000000001%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECJ%3C/text%3E%3C/svg%3E)
Carly Jenson
20
Reputation points
asked 2024-04-25T16:45:42.4466667+00:00
Carly Jenson
20
Reputation points
0 answers
I try to login by approving sign in request on the authenticatir app but no code is sent to it
I try to log into my work account, but the only way in is by verifying a code thats sent to my authenticator app. When I open the app there is no code that has been sent, so I cannot get onto my work email
asked 2024-04-24T17:03:55.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 61%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKG%3C/text%3E%3C/svg%3E)
Kristana Grubb (CUSM)
30
Reputation points
commented 2024-04-25T15:52:26.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 45%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Akhilesh
4,775
Reputation points Microsoft Vendor
3 answers
I need a 6 digit code, not 8 digit
I just switched from an Apple iPhone 11 to Apple iPhone 14 and now the Authenticator is giving me an 8 digit code to use on websites instead of 6. The websites I am trying to log into will only allow the 6 digit code. How can I get it back to 6 digits. I…
asked 2023-01-02T18:31:49.467+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 9%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKE%3C/text%3E%3C/svg%3E)
Karen Epley
11
Reputation points
commented 2024-04-25T15:30:07.1766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 6%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
deeann
0
Reputation points
12 answers
Authenticator App - can't remove greyed out account
Hello all, I'm stuck in a strange loop using the MS Authenticator App. I'm one of the admins at my school and I've registered my phone via https://account.activedirectory.windowsazure.com/securityInfo using the MS Authenticator App. I wanted to…
asked 2021-01-27T10:27:40.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 26%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERJ%3C/text%3E%3C/svg%3E)
Ris Janssen
116
Reputation points
commented 2024-04-25T12:47:50.9566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 97%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EF%3C/text%3E%3C/svg%3E)
FC
0
Reputation points
0 answers
How to fix HTTP response code of 400 indicated a client error
AADSTS900144: The request body must contain the following parameter: 'grant_type'. Trace ID: 84eff6e5-22a3-4b20-b184-a0d5af4eb400 Correlation ID: 903f7e2a-dd3b-4a43-a7fc-e5cdb48772bf Timestamp: 2024-04-25 11:14:03ZAADSTS900144: The request body must…
asked 2024-04-25T11:37:32.0966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 60%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHT%3C/text%3E%3C/svg%3E)
Harathi THALLARU
0
Reputation points
asked 2024-04-25T11:37:32.0966667+00:00
Harathi THALLARU
0
Reputation points
0 answers
How to register my account
I have a available account, actually, I have 3 valid accounts in Microsoft, two of. them were successfully added, but one in particular, was not. I would like some answer from Microsoft regards this theme. Why the other accounts I have were added with no…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 38%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)