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The subscription is not allowed to create or update the serverfarm

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The subscription is not allowed to create or update the serverfarm

Dezi Van Vuuren 165

I'm getting the following error on Azure when I try to scale out, or add a new app service:

The subscription is not allowed to create or update the serverfarm

Roy 35 Reputation points

2024-02-08T17:57:53.78+00:00

I facing the same issue. I believe something is down/ has a bug at the moment. I cannot get in contact with support about it
Dezi Van Vuuren 165 Reputation points

2024-02-08T17:59:51.4466667+00:00

Glad it's not just me. I pinged them on X (Twitter) now, seems like they willing to help.
VenkateshDodda-MSFT 18,951 Reputation points Microsoft Employee

2024-02-09T04:32:06.6+00:00

@Dezi Van Vuuren Thanks for reaching out to Microsoft Q&A, apologize for any inconvenience caused on this. This needs to be investigated further and might need to engage the engineering team as well. I would suggest you raise a support ticket to app service team to check and assist you further on this,
Matthew Orahood 21 Reputation points

2024-02-09T14:09:42.7+00:00

@VenkateshDodda-MSFT I am seeing this issue as well for the past few hours. Had not problems earlier yesterday.
VenkateshDodda-MSFT 18,951 Reputation points Microsoft Employee

2024-02-10T01:42:19.57+00:00

Matt Orahood Thanks for reporting, could you please share the last four digits of your subscription Id, operation id or correlation id to check and assist you further on this.
Matthew Orahood 21 Reputation points

2024-02-10T15:40:05.04+00:00

@VenkateshDodda-MSFT The last four of my subscription is: '15c6'. Deployment correlation id is: d8dd418f-1302-440a-80ce-b44392913984
VenkateshDodda-MSFT 18,951 Reputation points Microsoft Employee

2024-02-12T04:01:39.5766667+00:00

Matthew Orahood Thanks for sharing the details. I am checking with the internal team on this and will update you here once I hear back from them.
VenkateshDodda-MSFT 18,951 Reputation points Microsoft Employee

2024-02-12T12:55:22.7566667+00:00

Matthew Orahood Our internal team has investigated and fixed the issue, could you please retry the operation and let me know if you are still facing the issue.
Dezi Van Vuuren 165 Reputation points

2024-02-12T12:57:30.7433333+00:00

Hi I tried it now, and was able to create the web app. Thanks Regards
Matthew Orahood 21 Reputation points

2024-02-12T14:20:13.54+00:00

@VenkateshDodda-MSFT It works now thank you!
Esthea Muller 0 Reputation points

2024-02-15T14:19:07.46+00:00
I have this problem at the moment:

The subscription xxx is not allowed to create or update the serverfarm.
Quinten Bas 0 Reputation points

2024-02-15T14:53:17.7466667+00:00

~~Same problem as well currently. Earlier this week no problems.~~

Gave it another try today... no problems at all!
Jonathan 0 Reputation points

2024-02-16T13:48:16.72+00:00
I have the same issue

The subscription xxx is not allowed to create or update the serverfarm.
Nikolay Stoyanov 0 Reputation points

2024-02-17T12:16:51.89+00:00

I am receiving the same error during deployment to Azure Web App Service from Docker-Compose from Azure Container Registry
Andrés López Cervantes 0 Reputation points

2024-02-19T21:49:18.1733333+00:00

I'm getting the same error.

These are the last 4 digits of the subscription: 40eb
This is there correlation ID: 7a25eaa9-3ceb-4b09-8884-a21475d4dc5b
Marcel Vos 0 Reputation points

2024-02-21T08:12:10.52+00:00
We have the same problem.

Tracking ID: 76a34eac-00ec-4f8f-be82-323bd978c76a

The subscription '{subscriptionId}' is not allowed to create or update the serverfarm.
Benjamín Mendoza 20 Reputation points

2024-02-24T02:48:13.11+00:00

I have the same issue here, what could it be the problem.. uhmm
Adebusayo 0 Reputation points

2024-03-10T17:52:24.1066667+00:00

I also have the same problem, but I was able to create one yesterday, but I cannot today.
mark walsh 0 Reputation points

2024-03-14T03:52:18.6466667+00:00

Hi Venkatesh. I'm a Microsoft MCT running an AZ-400 course where all the students and myself use Azure Passes. We continue getting the problem and can't do the course labs. It seems somebody has made some adjustments to Azure Pass subscriptions and that is causing the problem.
Scott Miller 0 Reputation points

2024-04-13T18:22:40.61+00:00
Same issue with a newly created Pay-As-You-Go subscription for Wordpress App Service.
Forbidden/BadGateway.

"The subscription '[ID]801f' is not allowed to create or update the serverfarm.

Do we have a fix for this other than waiting some indeterminate amount of time? Thanks.
Guilherme Camarotto 0 Reputation points

2024-04-13T19:13:15.6833333+00:00

Same problem here, anyone find a solution?
Jean Andre Mas 45 Reputation points

2024-04-14T01:46:58.04+00:00

I'm going through a few certification courses. So I have an account that's being used sometimes by those courses. Now I wanted a subscription of my own too so created one (free) but I every time I try to create an app service plan, I get the error (cannot create or update the serverfarm)

So I try a different browser, same error.

So I try a different computer, same error.

So I create 2 new accounts, with 2 new free subscriptions, and repeat the same tests, same error every time on both computers, in every browsers.

So I create a pay-as you-go subscription instead, and again, same error every time.

Am I blacklisted or what? I haven't even created a single resource yet. And apparently I should pay $30 to get someone to help me.

I see the error in console, when the PUT fails with a 502 BadGateway but that's all I get so not much I can fix from that.

What can I do without having to pay those $30? Need some help here.
Eas Chinta 0 Reputation points

2024-04-14T08:18:17.94+00:00
Same issue on my side.
I have tried all the troubleshooting steps that Jean Andre Mas previously mentioned to no avail.

I tried creating a Static Web App and that worked, but when I try to create a normal Web App or a Web App + Database (following along the tutorials for CRUD) I always get the same error message.
Under Operation details the status message is:
Is there an actual solution to this issue? Or is this a general issue from Microsoft Azure?

{ "status": "Failed", "error": { "code": "Forbidden", "message": "The subscription '***397' is not allowed to create or update the serverfarm.", "details": [ { "message": "The subscription '***397' is not allowed to create or update the serverfarm." }, { "code": "Forbidden" }, {} ] } }
Thomas Sodon 15 Reputation points

2024-04-14T16:37:49.5833333+00:00

@VenkateshDodda-MSFT I am having this problem as well. The last four of my subscription is: 'd9c9'.
Jean Andre Mas 45 Reputation points

2024-04-14T19:05:46.2633333+00:00

My problem was that the region and the tier I was selecting had no resources available. When you do that, that's the error you get.

To fix the problem, I had to go to Quotas and then see in the list what region and what resources are available. Then I can create the service using the correct region and tier and I get no errors.

So weird that I didn't get that very simple information before. I got az-900 cert and they never mentioned that.
Helge Holm 0 Reputation points

2024-04-15T20:49:06.75+00:00

Same issue here. Attempted redeploy.

Subscription ID ending with 7c1ce8d2c434
Scott Stanford 0 Reputation points

2024-04-16T22:06:03.1033333+00:00

@Jean Andre Mas where do you check this?
Jean Andre Mas 45 Reputation points

2024-04-16T23:59:29.1433333+00:00

It's on the left inside in the subscription. Scroll down and you will see it.
Scott Stanford 0 Reputation points

2024-04-17T00:26:00.78+00:00

I’m having this same problem. Last 4 of subscription ID is ba91. Please help, this is very frustrating.
Chris S 0 Reputation points

2024-04-17T13:11:23.9266667+00:00

I am having this issue as well. Apparently their is no resolution to this. Web Apps is a dud of a service. Configuration should include all steps, including setting up the subscription and any permissions needed to run the services. The tutorials are very lacking across all Azure services in this respect.
Scott Stanford 0 Reputation points

2024-04-17T14:51:50.6966667+00:00

Just retried again, and this is 2 days later than the last deployment attempt. Same issue. Additionally, Microsoft.Web is a registered provider already for my subscription too. Correlation ID: ea403266-16eb-455d-841d-04290598f619

@VenkateshDodda-MSFT please help. Microsoft needs to get themselves together here. This is sad.
Vladislav Malisevych 1 Reputation point

2024-04-17T17:42:15.5666667+00:00

@VenkateshDodda-MSFT same issue,

operation name: F362AECE30ACEF86

tracking ID: fb34a43f-6508-4455-b205-a9abba264cef

serviceRequestId: f1c0b4df-c50f-4163-8885-0d19bda6ec27

deployment correlation ID: 9aa2ba49-aa1f-4e24-8d2b-685d90144795

subscription: 35371b83-705a-42f6-bc1a-57a7892f7fab
Kold MetaL 0 Reputation points

2024-04-18T06:19:12.7966667+00:00

I am having the same issue, my correlation id is 6682fff3-effc-4b6d-8859-537132848353 and subscription id ending in f512. Can there be a common fix for all, instead of each person posting the same issue along with their correlation id and subscription id and you have to fix or investigate one by one?
Венцислав Влаев 0 Reputation points

2024-04-18T21:09:27.0666667+00:00

Im getting the same error "The subscription 'ad88' is not allowed to create or update the serverfarm."
NavDash 0 Reputation points

2024-04-19T01:07:47.87+00:00

Hi @VenkateshDodda-MSFT I have the same problem, Deployment correlation ID: 004796ba-c6ad-492e-aaff-2339f8c59a8f and 2238 last four subscription id. Thanks in advance for your help
Dylan Leclercq 0 Reputation points

2024-04-19T09:24:50.9766667+00:00

Hi @VenkateshDodda-MSFT

I also have the same issue since wednesday.

Correlation Id : c223699b-e945-4c99-a1ae-b24df6d12a3a

My subscription is a Visual Studio Professional and last 4 digits are : e32a

Thanks for the help

16 answers

Francesc Arolas 0 Reputation points

2024-04-18T05:30:26.31+00:00

@VenkateshDodda-MSFT I'm experiencing the same issue for the resource with id:

/subscriptions/9792d1b5-e000-4f1c-8e49-1009a3fc6a6e/resourceGroups/PagoPorUsoRes/providers/Microsoft.Web/serverfarms/ASP-PagoPorUsoRes-8de1
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Seddon, James 0 Reputation points

2024-04-18T08:00:25.77+00:00

@VenkateshDodda-MSFT I have been having the same problem since yesterday. Retried several times, changed region, and tried the Register-AzResourceProvider -ProviderNamespace Microsoft.Web command, but no change.

I am trying to follow this Microsoft Learn tutorial to create a web app. I am using an Azure subscription that comes with free credits via my Visual Studio Professional subscription.

Correlation ID is a5032002-2f45-478e-87f0-b1d12408cad4. Last 4 digits of subscription id are c239.

Ozdenur Eraslan Bali 40 Reputation points

2024-04-18T19:12:35.37+00:00

I also have the same issue and cant continue correlationID : cc815ba2-4619-4f15-92a7-b6feb31c870c and /subscriptions/e132ed11-57a2-443f-88f8-98730430328d/resourceGroups/workwise/providers/Microsoft.Web/serverfarms/ASP-workwise-bed7

Sarathi 0 Reputation points

2024-04-19T08:08:10.5166667+00:00

@VenkateshDodda-MSFT , I am facing the same issue, since yesterday. Unable to deploy App service. I am performing it in my free test subscription in order to work on an urgent POC. Could you kindly check on this
Subscription ID - c4b5c3fc-c0d3-491d-90a6-4e16700e9492

Paul Reyneke 0 Reputation points

2024-04-19T08:21:33.6433333+00:00

@VenkateshDodda-MSFT

Same issue on two subscriptions:

*f269

5350

Thank you for the help

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The subscription is not allowed to create or update the serverfarm

16 answers