How to fix Windows 11 Upgrade Failures?

Austin 21 Reputation points
2024-03-04T15:31:01.32+00:00

I'm currently testing out Windows 11 upgrades for an Enterprise environment and have run into a ton of issues. I discovered that our 3rd party anti-virus was causing conflicts, however even on clients with that removed I am seeing intermittent failures when attempting the upgrade from Windows 10 22H2 to Windows 11 23H2.

I've tried:

-Ensuring computer is up to date on Windows updates

-Ensuring PC meets Win 11 specs (CPU, drive space, RAM, etc.)

-Updating drivers

-Removing 3rd party AV

-Running Windows Update Troubleshooter

-Disabling drivers/features blocking migration

-Running DISM repair

-Removing a bunch of 3rd party apps

Attached are some of the resulting files from running setupdiag on one of the computers that has failed the update. If anyone could provide insight into what could be causing the issue, I'd be very appreciative. I've seen tons of different errors in tons of different places and have no idea which ones are actually causing issues and which ones I can ignore. I've seen similar problems on numerous different models of computers but they are all Dell in case that is relevant.

setupdiag.log

setupapi.dev.log

ScanResult.xml

setupact_rollback.log

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
8,168 questions
0 comments No comments
{count} votes

15 answers

Sort by: Most helpful
  1. Richard Karsdorp 0 Reputation points
    2024-03-04T15:35:35.9466667+00:00

    have you tried using the windows 11 upgrade assistant / Windows 11 Installation Assistant?
    I have seen this issue in the past and using the Windows 11 Installation Assistant fixed the issue a few times in my case.

    https://www.microsoft.com/software-download/windows11


  2. Hania Lian 7,866 Reputation points Microsoft Vendor
    2024-03-06T07:11:04.16+00:00

    Hello,

    According to your description, I suggest that perform a clean boot firstly then upgrade to check.

    If the issue still insists, using a Win11 ISO file to try to perform an upgrade installation.

    Best Regards,

    Hania Lian


  3. Austin 21 Reputation points
    2024-03-08T14:12:14.8166667+00:00

    Update on further things tried, still no solution:

    • Ensuring there were no extra peripherals connected to the computer
    • Clearing and re-enabling TPM
    • Found this post on reddit that detailed similar error messages and created a custom ISO using their solution (did nothing)
    • Ran disk cleanup following steps from this post
    • Removed ALL optional features and then attempted updating

    I don't know where to go from here really. I'll keep going through logs and seeing what I can find but I'm running out of ideas. The main error code I'm seeing is 0x8007042B-0x4000D and the problem is almost certainly a migration error, however I don't believe it is driver or local profile related as I've updated all drivers and there is almost no user data on this computer.

    0 comments No comments

  4. Kapil Arya 7,596 Reputation points MVP
    2024-03-11T09:56:32.36+00:00

    I recommend to try upgrading using Windows 11 23H2 ISO file.


  5. Docs 15,141 Reputation points
    2024-03-12T01:33:11+00:00

    |8007042B - 0x4000D|Analyze log files in order to determine the file, application, or driver that isn't able to be migrated. Disconnect, update, remove, or replace the device or object.|The installation failed during the second boot phase while attempting the MIGRATE_DATA operation.
    This issue can occur due to file system, application, or driver issues.| | -------- | -------- | -------- | ||||

    0 comments No comments