How to fix Windows 11 Upgrade Failures?

Austin 21 Reputation points
2024-03-04T15:31:01.32+00:00

I'm currently testing out Windows 11 upgrades for an Enterprise environment and have run into a ton of issues. I discovered that our 3rd party anti-virus was causing conflicts, however even on clients with that removed I am seeing intermittent failures when attempting the upgrade from Windows 10 22H2 to Windows 11 23H2.

I've tried:

-Ensuring computer is up to date on Windows updates

-Ensuring PC meets Win 11 specs (CPU, drive space, RAM, etc.)

-Updating drivers

-Removing 3rd party AV

-Running Windows Update Troubleshooter

-Disabling drivers/features blocking migration

-Running DISM repair

-Removing a bunch of 3rd party apps

Attached are some of the resulting files from running setupdiag on one of the computers that has failed the update. If anyone could provide insight into what could be causing the issue, I'd be very appreciative. I've seen tons of different errors in tons of different places and have no idea which ones are actually causing issues and which ones I can ignore. I've seen similar problems on numerous different models of computers but they are all Dell in case that is relevant.

setupdiag.log

setupapi.dev.log

ScanResult.xml

setupact_rollback.log

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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  1. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


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  2. Docs 15,146 Reputation points
    2024-03-16T05:19:56.43+00:00

    The event log reported recent BSOD.

    The files were not in the typical V2 form.

    Uninstall: CrowdStrike Falcon

    Make sure that Microsoft defender is on.

    Please run the V2 log collector > extract all > post a share link with all generated files

    https://www.tenforums.com/bsod-crashes-debugging/

    https://www.elevenforum.com/t/bsod-posting-instructions.103/

    Make sure that share links are available without sign in.

    -----please don't forget to Accept as answer if the reply is helpful-----


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  4. Docs 15,146 Reputation points
    2024-03-20T03:03:27.4433333+00:00

    The website now has an autodelete.

    When you post please post a second or third post that indicates whether you posted as answer or comment.

    No V2 link was yet seen.


  5. Austin 21 Reputation points
    2024-03-28T19:51:35.64+00:00

    Logs posted as comment below previous answer.

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