I can't save any documents in Microsoft 365

IniobongNkanga-8038 266 Reputation points
2024-03-27T11:58:46.4566667+00:00

Hello 

 

Please i need your help on this issue. 

 

I cant save any document in Microsoft 365. '

 

When i try to save a document in word or excel i get the error below

Image

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
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Word
Word
A family of Microsoft word processing software products for creating web, email, and print documents.
666 questions
Office
Office
A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.
1,317 questions
Excel
Excel
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
1,476 questions
Word Management
Word Management
Word: A family of Microsoft word processing software products for creating web, email, and print documents.Management: The act or process of organizing, handling, directing or controlling something.
893 questions

1 answer

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  1. Jiajing Hua-MFST 4,990 Reputation points Microsoft Vendor
    2024-03-28T06:33:44.9833333+00:00

    Hi @IniobongNkanga-8038

    Please open Word for Mac then click Help > Check for updates to launch MAU, right-click the icon on the Dock > Options > Open in Finder, then delete the file.

    After that, go to /Library/Application Support/Microsoft, delete the folder Microsoft AutoUpdate.

    At last, you could download and install the latest version from this page: https://learn.microsoft.com/en-us/officeupdates/update-history-office-for-mac

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