How do I get My authentication Accounts

Reco Giles 5 Reputation points
2024-04-23T14:02:27.54+00:00

I got a new phone I signed into my Microsoft authentication account It brung up everything except for my authentications account I have all my passwords And I don't know how to get them What do I do

Microsoft Authenticator
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A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Carlos Solís Salazar 16,611 Reputation points
    2024-04-23T15:36:11.6066667+00:00

    You can restore from backup (assuming there was one) but make sure no accounts have been added to the newly installed app. Then sign on with recovery account to do the restore.

    You can recover your account credentials from your cloud account, but you must first make sure that the account you're recovering doesn't exist in the Microsoft Authenticator app. For example, if you're recovering your personal Microsoft account, you must make sure you don't have a personal Microsoft account already set up in the authenticator app. This check is important so we can be sure we're not overwriting or erasing an existing account by mistake.

    https://support.microsoft.com/en-us/account-billing/back-up-and-recover-account-credentials-in-the-authenticator-app-bb939936-7a8d-4e88-bc43-49bc1a700a40

    Hope this helps,


    Accept Answer and Upvote, if any of the above helped, this thread can help others in the community looking for remediation for similar issues. NOTE: To answer you as quickly as possible, please mention me in your reply.

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