Hi,
On the problematic servers, please check if there are files under below locations.
C:\Windows\System32\DriverStore\FileRepository\prnms003.inf_amd64_
C:\Windows\System32\DriverStore\FileRepository\prnms009.inf_amd64_
If there is no file, you will need to copy the files from working machines to the problematic machines. And the dll file in the folders need to be registered via regsvr32.
https://support.microsoft.com/en-us/help/844592/how-to-register-a-dll-file
https://learn.microsoft.com/en-us/windows-server/administration/windows-commands/regsvr32
Another thing you can try is to first uninstall the third party print driver if there is any, and then install the KB to see if the issue persists.
Thanks,
Eleven
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