Failed to install VPN app on Windows 11 computers

dylanand2-7592 280 Reputation points
2024-04-30T14:18:45.6566667+00:00

I can see the VPN app in the software center, however I am unable to install it. Below error appears after clicking the install button:

Unable to make changes to your software.

0x87D00324(-2016410844)

What do I need to do?

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
8,356 questions
Microsoft Intune Application management
Microsoft Intune Application management
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Application management: The process of creating, configuring, managing, and monitoring applications.
889 questions
Microsoft Configuration Manager
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  1. Simon Ren-MSFT 30,676 Reputation points Microsoft Vendor
    2024-05-01T02:23:32.22+00:00

    Hi,

    Thank you for posting in Microsoft Q&A forum.

    The error code 0x87D00324 means "The application was not detected after installation completed." The application can be installed correctly but SCCM will report it as not installed if the detection method is not right. Make sure to use the right detection method for your application deployment.

    Similar threads for your reference:

    FIX: SCCM Application Installation Failed 0x87D00324

    Fix SCCM Error 0X87D00324 when deploying applications

    Thanks for your time. Have a nice day!

    Best regards,

    Simon


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