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How can I fixed my microsot authenticator app

eynjell moch 0 Reputation points
2024-05-09T09:34:33.85+00:00

Can you reset my Microsoft authenticator app because I accidentally deleted the Microsoft authenticator app and I couldn't log in to my Microsoft school account?

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
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Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,205 questions
Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. LiweiTian-MSFT 14,940 Reputation points Microsoft Vendor
    2024-05-10T01:09:44.68+00:00

    Hi @eynjell moch

    Teams tag is mainly focused on the general issue of Microsoft Teams troubleshooting. According to your description, your question is not in our support scope.The following suggestion is for your reference:

    If you are a user within an organization, you need to contact the organization administrator to reset MFA for you through Entra ID.

    For information on how to reset or delete MFA, please refer to Manage user authentication methods for Microsoft Entra multifactor authentication.

    If you are the admin, you can check with another Global admin to do this for you. If you are the only admin, then you will have to reach out to the data protection team to help with access via phone. You can find the phone number in this document Find Microsoft 365 for business support phone numbers by country or region - Microsoft 365 admin | Microsoft Learn choosing the contact in your country/region.

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