In MS Teams for linux, microphone stopped working

Christine 81 Reputation points
2020-12-02T09:48:19.613+00:00

I installed MS Teams for Linux on Ubuntu 20.04 a few weeks ago. It worked perfectly well, until earlier this week, the microphone stopped working. I have a mic in my headset, and a mic in the Logitech camera, both work ok for all applications, except with Teams. When I use the mic, I see the record sound meter in Ubuntu sound record it, but the Teams sound meter in "settings" doesn't.
What can I do?

edit:

This morning, audio worked on MS Teams. But when the meeting actually started, a popup appeared saying "your microphone does not work" and it stopped working. It must be a bug in MS Teams, otherwise it couldn't have worked for the first 5 minutes.

Skype for Business Linux
Skype for Business Linux
Skype for Business: A Microsoft communications service that provides communications capabilities across presence, instant messaging, audio/video calling, and an online meeting experience that includes audio, video, and web conferencing.Linux: A family of open-source Unix-like operating systems.
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  1. Ric Peterson 1 Reputation point
    2021-05-25T15:29:55.953+00:00

    I'm having the same issue running Teams Preview Linux client on Manjaro 5.10 (and 5.12). The microphone had been working up until a couple of weeks ago, but now I get the message "Your microphone isn't working". When I run Teams through my web browser (Chrome) the mic works fine. The mic also works fine in other apps such as Zoom.

    I tried the "solution" above, adjusting the mic level for the app in the Pulse Audio app, but that didn't make any change in how it operated in Teams. Any other solutions?

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  2. Markus 1 Reputation point
    2021-05-28T07:51:20.69+00:00

    I have the same issue for Debian 10 with pulseaudio.

    teams: 1.4.00.7556

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  3. David Adelson 1 Reputation point
    2021-06-01T09:00:54.73+00:00

    I have no answer, only the same problem Ubuntu 20.04 none of my microphones works with Teams but they all work with Zoom, Discord, etc...I have tried the solution using the pulseaudio volume controller and it did not work. Teams consistently shows my microphone (Dell Latitude 5491 laptop) as not working. It's not a Linux thing or a hardware thing, its a Teams thing.

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  4. Július LOMAN 1 Reputation point
    2021-06-02T10:26:43.94+00:00

    Downgrade of MS Teams from 1.4.00.7556 to 1.4.00.4855 resolved the issue for me.

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  5. Július LOMAN 1 Reputation point
    2021-06-02T10:28:57.64+00:00

    Downgrading the MS Teams from 1.4.00.7556 to 1.4.00.4855 resolved the issue for me.

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