Work Folder (Arbeitsordner) Error/Fehler: 0x8007017c - The Cloud operation is invalid (Der Cloudvorgang ist ungültig)

Thomas Schäfer 6

Hello everyone,

unfortunately synchronization is no longer possible. Setting up the new user profiles and setting up the new work folder on the server was not successful. Synchronization is currently no longer possible. The problem occurs with both PCs where the user works with. Can someone help?

Windows Server 2019 with Work Folder Server

Client Windows 10 Version 2004

Thomas Schäfer 6 Reputation points

2020-12-14T08:44:12.66+00:00

I have already tried a "Repair-SyncShare" without success.
Always the error after starting the synchronization.
ERORR: 0x8007017c
Candy Luo 12,656 Reputation points Microsoft Vendor

2020-12-14T09:17:58.583+00:00

This is a quick note to let you know that I am currently performing research on this issue and will get back to you as soon as possible. I appreciate your patience.
If you have any updates during this process, please feel free to let me know.
Thomas Schäfer 6 Reputation points

2020-12-14T09:27:56.383+00:00

For information:
I have taken the following steps (without success).

The user profile on both PCs has been deleted. // A new synchronization was started without success - 0x8007017c

The sync share profile was deleted and recreated. // A new synchronization was started without success - 0x8007017c

The sync shares profile was deleted and the WF folder was deleted. Sync shares profile has just been set up. // A new synchronization was started without success - 0x8007017c
Curtis 6 Reputation points

2020-12-15T00:46:15.963+00:00

Having the same issue on 20H2 here. The offending update seems to be KB4592438, which applies to 2004 as well. Can confirm that disabling on-demand file access resolves the issue.
dialsc 1 Reputation point

2020-12-26T14:39:06.567+00:00

Can confirm that this update causes the same kind of problem ->2020-12 Cumulative Update for Windows 10 Version 2004 for x64-based Systems (KB4592438)
Bouvier-Johnston, Ludovic 1 Reputation point

2020-12-29T11:21:48.907+00:00

It worked on my desktop computer on Windows 10 20h2. For some reason it happened on my other computer Surface Pro 7 Windows 10 Education 20h2. I tried to uninstall the update with Control Panel and CMD but there is no option and Windows says that it is using it. Is there another way or I have to format my C drive? Is there a way to uninstall the update with the Windows install USB disk?
Curtis 6 Reputation points

2020-12-31T04:25:03.493+00:00

Sorry, I am not familiar with Windows 10 Education. I would think the uninstall process for updates would be the same.

Try uninstalling it from command prompt (as administrator):

wusa /uninstall /KB:4592438
Bouvier-Johnston, Ludovic 1 Reputation point

2021-01-02T05:59:34.963+00:00

I tried it still the same thing I guess I will reinstall windows. Then Thanks for the help! :)
Oliver Richter 11 Reputation points

2021-01-06T10:07:00.617+00:00

YES after uninstalling: wusa /uninstall /KB:4592438 the problem was solved.

Please Microsoft repair this issue!
Thomas Schäfer 6 Reputation points

2021-01-06T13:24:54.727+00:00

YES after uninstalling: wusa /uninstall /KB:4592438 the problem was solved.

Why does Microsoft have such poor quality control?!
The problem should definitely have been noticed in the internal quality controls !!!!

32 answers

Thomas Schäfer 6 Reputation points

2021-01-06T17:47:47.547+00:00

It also does not work if the on-demand synchronization is switched off (I could not synchronize).
Even after setting up the server again (I just wasted my time).
No matter which setting I made on the client or server (I just wasted my time again).
I could only syncronize again after uninstalling KB 4592438.

How can such a mistake not be noticed at Microsoft? Before an update comes out?
I'm really angry.
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Thomas Schäfer 6 Reputation points

2021-01-07T08:23:47.783+00:00

The problem is always caused by the update.
Since the update has a lot of errors (see Internet) it cannot be used.

2020-12 Kumulatives Update für Windows 10 Version 20H2 für x64-basierte Systeme (KB4592438)
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Andrew W 1 Reputation point

2021-01-14T18:45:17.307+00:00

I was hoping patches that came out on 1/12/21 would have resolved this issue, they didnt. Does anyone have an answer from Microsoft on this as of yet. Not sure how something this big can make it past testing.
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Gihan Rajapaksha 1 Reputation point

2021-01-14T18:47:57.84+00:00

We were waiting for the same, and patches didn't fix the issue.
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Christian 31 Reputation points

2021-01-18T06:37:02.76+00:00

MS is working on a private fix, no timeline available.
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Thomas Schäfer 6 Reputation points

2021-01-18T07:15:58.89+00:00

Microsoft has a super fast transparent support for a homemade problem. lol
But well, "cloud first" and "on premise" there isn't much left .....
It's time for an alternative ...
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