Graph Explorer reports 'PresenceUnknown' but I'm Available in Teams

Question

When using the Microsoft Graph Explorer to try out various Graph API functions, I find that my Presence is being incorrectly reported. The same issue occurs if I look for my manager's presence (having first obtained his id by searching his UPN). I'm logged into Teams desktop client and I am Available, but Graph explorer reports as follows:

Query: GET https://graph.microsoft.com/v1.0/users/me/presence

Response: OK - 200 - 249ms

JSON :

   {
        "@odata.context": "https://graph.microsoft.com/v1.0/$metadata#users('me')/presence/$entity",
        "id": "me",
        "availability": "PresenceUnknown",
        "activity": "PresenceUnknown"
    }

Any suggestions welcome!

Thanks

Answer 1

Hi @Charles Brereton ,

Glad to hear that your issue got fixed.

Please feel free to contact us for any further queries.