Microphone is not working

Hattendorf, Anton 51 Reputation points
2019-12-11T09:24:21.64+00:00

Hello

I have a Problem with the Microphone in Teams on Linux:

  • Teams is complaining, that the microphone is not working.
  • In the device configuration I can select multiple microphones.
  • Teams shows no level for any microphone.
  • In the Pulse Audio Volume Control I can see level for all microphones.
  • I also see the Recording Channel of Teams (with label "Skype" :-) ) and it receives level.

Video is working fine.

Thanks in advance for your help.

Greetings,
Anton Hattendorf

Skype for Business Linux
Skype for Business Linux
Skype for Business: A Microsoft communications service that provides communications capabilities across presence, instant messaging, audio/video calling, and an online meeting experience that includes audio, video, and web conferencing.Linux: A family of open-source Unix-like operating systems.
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  1. Tomás Bolaño 6 Reputation points
    2020-04-16T10:17:32.68+00:00

    the solution of @Roberto Carrasco Retamal is also working for me. For some reason if I open the device configuration on a call the microphone eventually stops working.

    1 person found this answer helpful.
    0 comments
  2. Jens Hektor 6 Reputation points
    2020-11-10T10:16:55.387+00:00

    Finally "pavucontrol" and selecting the right profile there did the trick for me. I had to select "analog stereo duplex" which was not the default. Funny that skype worked anyway.

    1 person found this answer helpful.
  3. OmarKhalidMSFT 6 Reputation points Microsoft Employee
    2019-12-12T20:07:36.817+00:00

    @Hattendorf, Anton thank you for trying Teams for Linux and for sharing your feedback. If you'd prefer, our support team can work with you over phone/email and try to troubleshoot the issue. Please go to https://admin.microsoft.com and create a support request so our team can contact you and resolve the problem.

    0 comments
  4. Lars Lansink 1 Reputation point
    2020-03-20T08:40:24.097+00:00

    Bump!

    Any solution to this?

    Teams in Google Chrome works flawless, but the native teams client wont record mic.

    Would be nice to have this working as good as the web app since it has some other features that are nice when "Teaming"

    0 comments
  5. Se Thu Aung 1 Reputation point
    2020-03-20T09:17:23.3+00:00