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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 3%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELH%3C/text%3E%3C/svg%3E)
Because of the March windows update problem 2021 crashing computers when trying to print. l am in the middle of repairing 25 PC's. I removed kb:5000802 without a problem but can not remove kb:5000808. Any help would be greatly appreciated. Urgent! ![77499-kb-5000808-error.jpg][1] [1]: /api/attachments/77499-kb-5000808-error.jpg?platform=QnA
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 81%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERA%3C/text%3E%3C/svg%3E)
Have you tried uninstalling it from the Control Panel?
Are you seeing the same error message?
Now you could install March 15, 2021—KB5001567, which address the issue that might cause a blue screen when you attempt to print to certain printers using some apps.
Thank You it worked.