Accidentally removed account from microsoft authenticator app, unable to approve request

chiki_22 1 Reputation point
2021-06-21T07:57:30.25+00:00

I was added to a team in Microsoft teams as a guest but I accidentally removed that account from the Microsoft authenticator app. So now when I am switching accounts from personal to Microsoft (guest)(my guest account) in Microsoft teams app, it is asking to approve the request to sign in from the authenticator app but no such request is popping up in the Microsoft authenticator app. I am unable to re-add that account to the authenticator app. I added that account to my Microsoft authenticator app by scanning the QR code for the first time, but now this option is not coming. How can I access my account in the Microsoft teams app? Please help.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Andreas Baumgarten 97,401 Reputation points MVP
    2021-06-21T08:07:30.213+00:00

    Hi @chiki_22 ,

    maybe this helps:
    https://learn.microsoft.com/en-us/azure/active-directory/user-help/user-help-auth-app-backup-recovery

    Another option might be renew the MFA account config here: https://aka.ms/mfasetup

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    (If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

    Regards
    Andreas Baumgarten