Authenticator problems

Francesca Parodi 1 Reputation point
2021-07-05T21:13:29.827+00:00

I bought a new phone and wrongly I cancelled all the profiles saved on the authenticator and lost also the backup.what can I do to recover everything? I have many problems with Facebook and they I'm waiting their support from last saturday.is there any chance to recover what I lost formatting the old phone?

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Dave Patrick 426.1K Reputation points MVP
    2021-07-05T21:26:58.06+00:00

    If the backup
    https://learn.microsoft.com/en-us/azure/active-directory/user-help/user-help-auth-app-backup-recovery
    is also gone then you'll need to work with service provider on account recovery.
    https://www.facebook.com/help/105487009541643

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