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Unable to install July 2021 rollup patches on Windows 2012 KB5004285 KB5004298

Joel D 1 Reputation point
2021-07-16T02:03:26.64+00:00

I am having trouble installing the recent July rollup updates KB5004298 and KB5004285. Updates install fine but after reboot it rolls back. I have tried installing each one individually, used sfc/dism, cleaned up C:\Windows\Temp, cleaned and reset windows update, installed manually, installed direct from MS instead of WSUS, etc. CBS.log seems to give some relevant information but I have not been able to figure out where to go next.

small portion of CBS.log attached 115203-cbs.log

Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
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  1. Jimmy 11 Reputation points
    2021-07-27T15:48:40.177+00:00

    Adding the folders with nothing in them helped for all of my servers.
    Its stupid how all that patch looks for is a folder structure, although there is likely something else involved there, maybe something somewhere that sees that it was ever installed then forces it to check those folders for any remaining install files. I mean if it doesn't find any folders at all that should satisfy the check but hey who am I to tell MS how to create their patches.

    Add back these then rerun the patch bada bing bada bang?
    C:\Windows\System32\Macromed\Flash
    C:\Windows\SysWOW64\Macromed\Flash

    Thanks to you guys!

    @Matt Seymour
    @Jay Rone
    @ThePChap

  2. John Ferrini 1 Reputation point
    2021-07-31T18:50:11.693+00:00

    Wow, I have been doing this for 20+ years as a Systems Engineer IV. Creating the Macromed/Flash folders and it working takes the MS Stupidity Award.

  3. Nathan 1 Reputation point
    2021-08-05T16:29:23.317+00:00

    Hi,

    Has anyone else experienced the KBs still failing to install, even after creating the empty Flash folders in the two paths?

    Tried installing manually, no good. Also tried Teng's solution, but still no go.

    Does the server need a reboot before attempting the re-install? Really coming up against a brick wall here.

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  4. AdminSKY 1 Reputation point
    2021-08-10T12:12:54.76+00:00

    Tried adding the Folders and still didn't work, anybody with me on this? ::