Windows update KB5004237 falied with error 0x80073701

Pragya Singh 1

This update has been failing for the last few days. It shows installing till 100%

Then it says the update has failed

I have tried troubleshooting and scans and it doesn't show anything that is going wrong.

David Constable 1 Reputation point

2021-08-09T14:41:57.237+00:00

I have exactly the same problem. I did notice that the Package details on the Microsoft Catalog state :-

This update has been replaced by the following updates:
"2021-07 Cumulative Update Preview for Windows 10 Version 21H1 for x64-based Systems (KB5004296)"

I followed the same process for KB5004296 with exactly the same results.

Can anyone help with this issue?

Many Thanks
Michael Schneider 16 Reputation points

2021-08-10T05:17:24.807+00:00

same here any suggestions?
Pragya Singh 1 Reputation point

2021-08-13T03:00:37.157+00:00

The only thing that worked for me is resetting the pc. After resetting it would initially show that system is up to date but after a couple of hours the KB5004237 and a few more updates got downloaded and installed properly. Multiple times it seemed stuck on the installation of the updates but leaving it uninterrupted got it done and now the system works fine.
Aman Kumar 1 Reputation point

2021-08-29T08:45:07.07+00:00

Is there any solution for this problem?
I'm also stucked on this update.
2021-08 Cumulative Update for Windows 10 Version 20H2 for x64-based Systems (KB5005033)
Geoffrey Blass 1 Reputation point

2021-09-17T20:10:23.637+00:00

I am having the same issue with 2021-08 and now 2021-09 I have tried many of the steps above. Has anyone narrowed this down yet?
zaidh 1 Reputation point

2022-04-11T10:31:15.737+00:00

Have found some solutions here: https://www.cyberockk.com/2022/04/windows-kb5004237-update-failed-with-error-0x80073701-fix/

Check out the requirements to download the Windows KB5004237 update on the page and more details provided for the issue.

9 answers

Joshua Woolgar 1 Reputation point

2022-03-25T12:29:17.503+00:00

A friend was having issues with this error code, we tried nearly all fixes I could find with no luck (we didn't try a full re-install as he only clean wiped the PC around 2 months ago).
However, found a solution if your computer is still on version 20H2 (which won't be receiving updates from May I believe). To double check your version of Windows, go to setting and search 'About', should say there what version you're on.

Got him to download the update assist to get to the newer version, 21H2. Has seemed to have worked so far, so might be worth a shot if anyone's still stuck.

https://www.microsoft.com/en-us/software-download/windows10
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David Smith 1 Reputation point

2022-04-10T06:38:56.517+00:00

@ JoshuaWoolgar-6039
Very many thanks for your post, Joshua. I have struggled for literally 6 months with this WIN10 "BUTS" ("Background UN-Intelligent Transfer Service") problem. I have tried all the published "solutions", but this is the only one that was successful. Well done! It was well worth "a shot"!
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Shawn P. Lemay 21 Reputation points

2022-04-10T16:13:42.8+00:00

Sadly, for me, it did not work. It wanted to do a full clean install (no data/programs would be saved) - had to abort.
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David Piscopo 1 Reputation point

2022-08-04T10:24:55.85+00:00

I have the same issue as the rest. Have also tried all the suggested fixes (other than re-installing Windows which is ridiculous). Microsoft please help
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