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When trying to access my Azure account portal, I am unable to login and am receiving this error:
AADSTS50020: User account 'xxxxx@harsh.com .com' from identity provider 'live.com' does not exist in tenant 'Microsoft Services' and cannot access the application '23523755-3a2b-41ca-9315-f854902566a95'(ACOM Azure Website) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.
How do I determine which of my accounts needs to have the failing account added as an external user?
How is an external user added?
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ArtBarrios,
I had the same thing start happening to me today when I try to sign in to Azure from a known good/paid account.
Wish I could help more, but I am also dead in the water :-((
This may not help unless you have a second Azure account but I was able to sign in with a second work account, then log out of the portal, and immediately log in with my personal account (that was failing) and it worked. No idea why. Still annoying as all get out. Best of luck.
Logging into my corporate Azure account and logging back out did not help me get logged into my personal account.
Any other suggestions?
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THIS IS THE ERROR I AM FACING WHEN TRING TO GET IN CLOUD SHELL
please help me to solve the issue
{ "sessionId": "9032ca33e4874b3a87fdc117b7baf11a", "errors": [ { "errorMessage": "interaction_required: AADSTS16000: User account '{EmailHidden}' from identity provider 'live.com' does not exist in tenant 'Microsoft Services' and cannot access the application 'b677c290-cf4b-4a8e-a60e-91ba650a4abe'(AzurePortal Console App) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account. Trace ID: 1346cb21-aa25-4380-b2b4-e016b06f5d00 Correlation ID: 76621014-bd02-4d7e-b909-803df9e548c6 Timestamp: 2023-09-20 09:52:50Z", "clientId": "b677c290-cf4b-4a8e-a60e-91ba650a4abe", "scopes": [ "https://management.core.windows.net//.default" ] }, { "errorMessage": "interaction_required: AADSTS16000: User account '{EmailHidden}' from identity provider 'live.com' does not exist in tenant 'Microsoft Services' and cannot access the application 'b677c290-cf4b-4a8e-a60e-91ba650a4abe'(AzurePortal Console App) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account. Trace ID: bc983302-0115-4763-94bd-0cf0ae852400 Correlation ID: 5ba5b60d-b82a-4276-a855-5486a158b215 Timestamp: 2023-09-20 09:52:50Z", "clientId": "b677c290-cf4b-4a8e-a60e-91ba650a4abe", "scopes": [ "https://management.core.windows.net//.default" ] } ] }
Hi All · The issue at the Azure backend is now resolved.
You should be able to sign by using both https://portal.azure.com as well as https://azure.microsoft.com.
Apologies for the inconvenience caused. @Alan G @Deepak Haldiya @ChuLin Tao @achmad @Guy Provost @Tiger Woods @Igor Bernardes Urias @Lucero @Art Barrios
Regards,
Aman
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Hi Amanpreetsingh
I have the same error when using the Microsoft Dynamics add-in for excel. I'm using my company mail to connect to a client environment. Can you help me?
Best regards,
Andrea H.
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IHi, I'm having the same issue. I don't remember creating any new accounts. I started receiving this error from the Azure portal on my account. I cannot even create a support request in my own account, because it's suffering from the same problem. What is the solution to this?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 43%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Same here, I just created my new azure and unable to login to the portal
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same problem here
I tried on 2 machines. Similar issue.
I was able on log-in from machine 1, but not from machine 2. From machine 2, I can go to my hotmail.com account but not on azure portal. Azure Virtual Machine is set up on my personal account, not on the organization account.
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