Blue Screen - Stopcode DPC_WATCHDOG_VIOLATION

Melanie Springer 1 Reputation point
2021-09-24T12:10:23.727+00:00

I've been experiencing this crash every few days for a few weeks. I have tried various solutions in other forums, but have not had any success. Any help would be appreciated.

Generally, it's occurred when I've been watching a video and/or playing a game.

Here is the information from the Reliablity Monitor report on the crash:

Problem Event Name: BlueScreen
Code: 133
Parameter 1: 1
Parameter 2: 1e00
Parameter 3: fffff80419cfa320
Parameter 4: 0
OS version: 10_0_19041
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.19041.2.0.0.768.101
Locale ID: 1033

Extra information about the problem
Bucket ID: 0x133_ISR_rt640x64!MPMessageIsr_RSS_4_CPUs

As for the memory dump, here it is - https://www.dropbox.com/s/a4tiuz00di8xlrp/MEMORY.DMP?dl=0

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
10,663 questions
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20 answers

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  1. Docs 15,146 Reputation points
    2021-09-27T08:35:46.71+00:00

    You're welcome.

    Glad to help.

    Sometimes there are hardware problems that appear after replacing multiple drivers.

    After upgrading the BIOS and replacing the drivers monitor the computer using the reliability monitor.

    See this link:
    https://www.howtogeek.com/166911/reliability-monitor-is-the-best-windows-troubleshooting-tool-you-arent-using/

    In case there are any problems in the future you can post a new V2.

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    1 person found this answer helpful.

  2. Docs 15,146 Reputation points
    2021-10-13T14:18:44.96+00:00

    Windows Resource Protection found corrupt files and successfully repaired them.

    Please perform the following steps:

    1) uninstall the Nvidia GPU driver using DDU (display driver uninstaller)
    2) re-install the Nvidia GPU driver from the Lenovo website

    https://pcsupport.lenovo.com/us/en/products/desktops-and-all-in-ones/legion-series/legion-t5-28imb05/downloads/ds550299-nvidia-graphic-driver-for-windows-10-64-bit-version-1909-legion-t5-28imb05-desktop

    Display Driver Uninstaller Download version 18.0.4.4 (or newer version if available)
    https://www.wagnardsoft.com/

    Display Driver Uninstaller: How to use - Windows 7 Help Forums
    https://www.sevenforums.com/tutorials/367109-display-driver-uninstaller-how-use.html

    3) Uninstall and reinstall: Netwtw10.sys
    Intel(R) Wireless Adapter Driver for Windows 10

    https://pcsupport.lenovo.com/us/en/products/desktops-and-all-in-ones/legion-series/legion-t5-28imb05/downloads/ds544019-intel-wifi-driver-for-windows-10-64-bit-version-1909-legion-t5-28imb05-desktop
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    Name [00000001] Intel(R) Wi-Fi 6 AX200 160MHz
    Adapter Type Ethernet 802.3
    Product Type Intel(R) Wi-Fi 6 AX200 160MHz
    PNP Device ID PCI\VEN_8086&DEV_2723&SUBSYS_00808086&REV_1A\4&38782956&0&00D8
    Service Name Netwtw10.
    Driver C:\WINDOWS\SYSTEM32\DRIVERS\NETWTW10.SYS (22.80.1.1, 4.92 MB (5,162,048 bytes), 9/16/2021 9:21 AM)

    netwtw10 ___ Intel(R) Wireless Adapter Driver for Windows 10 - 64 Bit c:\windows\system32\drivers\netwtw10.sys

    nvlddmkm.sys Wed Oct 6 12:37:58 2021 (615DFB16)
    Netwtw10.sys Mon Sep 13 01:13:59 2021 (613F0847)

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    1 person found this answer helpful.

  3. Docs 15,146 Reputation points
    2021-10-13T19:03:55.223+00:00

    First download the new driver to the desktop.
    Then open device manager > scroll to network adapters > identify the name > right click > uninstall device > install new driver

    https://answers.microsoft.com/en-us/windows/forum/windows_10-update/updating-a-driver/a5e6345e-af9b-4099-bef0-8d22254aa1c1

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  4. Docs 15,146 Reputation points
    2021-09-28T23:35:46.603+00:00

    That's great news that there have been no more BSOD.

    BSOD can be caused by problems related to software and hardware drivers, hardware, and firmware.

    So there is little that can be done to prevent BSOD.

    Microsoft had reported that preliminary reports of Windows 11 usage had fewer BSOD.
    (This includes the new hardware requirements and how the new operating system interacts with hardware)

    The best an end user can do is to make free or pay backup images.

    The backup images typically allow end users to protect their important files when from:

    corruption of the operating system
    corruption of the registry
    corruption of the component store
    corruption of the drive file system
    malware
    ransomware
    failure to boot
    etc.

    These are some software:

    Acronis
    Aoemi
    EaseUS
    Macrium
    Paragon
    etc.

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  5. Docs 15,146 Reputation points
    2021-10-13T08:32:28.57+00:00

    Please search for: C:\Windows\MEMORY.DMP

    10/13/2021 3:52:09 AM 1746.99 C:\Windows\MEMORY.DMP

    Save to the downloads folder > zip > post a new share link

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