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AD FS Logon Page Graphics

Two Planker 111 Reputation points
2021-10-13T20:20:22.99+00:00

Greetings,

I've deployed an AD FS server successfully in an isolated environment (no Internet). When I get to the AD FS logon page, there are no graphics, just text and related fields. I'm not having any luck finding a resolution. The system works properly otherwise.

Has anyone experienced this?

Thanks,

Chris

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  1. Two Planker 111 Reputation points
    2021-11-16T17:07:03.313+00:00

    Sikumars,

    after breaking and troubleshooting ADFS after a backup, uninstall, re-install and restore, I have found a workaround here:

    https://social.technet.microsoft.com/Forums/Lync/en-US/2df3ef95-b0e1-4a89-96ce-3fd4edd7a7f9/failed-to-start-endpoint-https49443adfsportal?forum=ADFS

    I've added my Group Managed Service Account to the local admins group and now the graphics on the logon page appear. I've also tried the "fix" described by one of the users yet it does not work. Only adding the gmsa to the admins group allows the site to present normally.

    I may not be applying the fix properly as I don't quite understand all that he is referring to. I tried modifying the url acl permission for https://+:443/adfs by deleting the existing perms for User: NT SERVICE\adfssrv and adding my gmsa service account yet there was no change after restarting services.

    Does this make sense to you?

    I apologize if I don't reply to any responses as I'm leaving town for about a week.

    Thanks for the help,

    TP

    1 person found this answer helpful.

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  1. Two Planker 111 Reputation points
    2021-11-16T13:12:22.977+00:00

    Thanks again, Sikumars,

    we do have support, although there are a few hurdles from our disposition. Since this is a cosmetic issue, its not worth the effort. Was hoping someone has experienced this before and had a known fix.

    TP

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  2. Two Planker 111 Reputation points
    2021-11-24T15:13:42.663+00:00

    Thanks Sikumars,

    I've now found that having removed the service account from the administrators group and restarting AD FS services has reverted back to not showing the graphic. Verified by accessing the logon page from a different PC.

    Can anyone tell me where I need to add permissions for the service account in order for the graphics to continue to display when the account is removed from the administrators group? Not that big a deal but would be consistent with best practice.

    Thanks,

    TP

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