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I have incurred some cost while trying out DDOS on pay as you go subscription, Is it possible to request a waiver? Please help.
Azure charged me
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 74%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKD%3C/text%3E%3C/svg%3E)
Krishneel Deo
11
Reputation points
I was trying out the azure platform sometime back with the free trial and deployed a website which i deleted the same day. I deleted all the other resources that i created to avoid billing. After few days, I tried to remove my credit card but i could not because it said one subscription is active. I tried to cancel it but i could not find the option to cancel the subscription as it was shown on different articles and documentation for azure. The subscription was still active. I thought i'll leave it since i had deleted all the resources. Today when i was checking my bank transaction details. To my surprise, Azure charged me 67.xxUSD!!!! For what? I logged in to the portal again, this time, the cancel option was there. I cancelled it, now when im trying to remove my card, it says i cannot because the subscription is still active. Im very disappointed by azure service and will be never use the platform again neither recommend anyone nor my company to use any of its services. I need refund. Thanks
7 answers
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Rajesh Swarnkar 851 Reputation points2021-09-19T07:20:02.733+00:00 -
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 95%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3E1R%3C/text%3E%3C/svg%3E)
155015 - RICHARD ARNOLDO MONZON DEL CID 6 Reputation points2022-06-14T14:06:34.787+00:00 Hello, I have the same problem. I am a student and I have activated DOS protection for a university assignment . I deactivated my account when it was at $176 and one day after deactivation it is $220. It is up almost $50 with a deactivated subscription.
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DBHey 1 Reputation point2022-05-10T10:27:46.887+00:00 ** UPDATE
**Azure support did reply to both my tickets although the response time was between 24 and 48 hours later. In the end the credited the amount charged. If this happens to you, you should contact support via the Azure portal and explain the situation.Same issue here, I set up a SQL Database to do some very light development work. I guess it is fortunate that I checked the cost management section because it seems they are charging me 9 euros a day for a frankly weak database server. I can't even insert records into it without using OPENQUERY which is essentially using it the same way as ANY OTHER REALTIONAL DATABASE!
I've created 2 support tickets so far an no response.
This is absolutely crazy, if you are thinking of trying out Azure, just skip it, it's a trap!