Microsoft Partner Center
A Microsoft website for partners that provides access to product support, a partner community, and other partner services.
886 questions
1 answer
Microsoft Developer payout tax profile - update problems
My tax profile says it is about to expire - but it cannot be updated. I have Win 10 Pro (2004) with latest updates, latest Edge Browser (set to US language) and the form keeps cycling through the same Setup, Tax status, Additional documentation…
asked 2020-11-05T01:28:19.277+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 45%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
sms
1
Reputation point
answered 2020-11-05T02:26:30.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 92%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERL%3C/text%3E%3C/svg%3E)
Roy Li - MSFT
32,466
Reputation points Microsoft Vendor
1 answer
About update WindowsStoreApp_StoreKey.pfx
Recently encountered the expiration of WindowsStoreApp_StoreKey.pfx in the WindowsStoreApp (Window 8.1) development program, so I plan to remove it and obtain a new key. After removing and re-associating the application with the Windows Store, I…
asked 2020-11-04T06:40:56.293+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 17%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
huihui
1
Reputation point
answered 2020-11-04T08:15:34.147+00:00
Roy Li - MSFT
32,466
Reputation points Microsoft Vendor
0 answers
Cannot set Publisher display name to registered one
We are trying to publish an Excel Add-in via Partner Center. After successful deployment, we found the publisher field is "ZEPower Group Inc." where is should be "ZE PowerGroup Inc.". We tried to change the publisher display name…
Microsoft Partner Center
Microsoft Partner Center
A Microsoft website for partners that provides access to product support, a partner community, and other partner services.
886 questions
Office Management
Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
2,019 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 59%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
1 answer
No verification Email with Partner Center
Hello, I try to sign up in Partner Center as new Partner. I enter my Email adress and my Phone Nr. I receive the Text Message on my phone and proceed with the process. On the next Page I am supposed to enter a verification code which is send by…
asked 2020-11-02T23:12:36.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 31%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
SoTec
1
Reputation point
answered 2020-11-03T02:38:57.853+00:00
Roy Li - MSFT
32,466
Reputation points Microsoft Vendor
0 answers
Packaged Flight submission not available to ALL testers
Hi, I am running the latest version of Windows 10 and the latest version of VS 2019 Community. I created a UWP Package Flight submission and assigned a tester group of 5 testers. I submitted the submission and it passed all steps and was published.…
Visual Studio
Visual Studio
A family of Microsoft suites of integrated development tools for building applications for Windows, the web and mobile devices.
4,677 questions
Microsoft Partner Center
Microsoft Partner Center
A Microsoft website for partners that provides access to product support, a partner community, and other partner services.
886 questions
asked 2020-11-02T17:05:14.583+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 22%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGB%3C/text%3E%3C/svg%3E)
Gary Baranzini
1
Reputation point
commented 2020-11-03T02:09:58.827+00:00
Roy Li - MSFT
32,466
Reputation points Microsoft Vendor
1 answer
One of the answers was accepted by the question author.
Urgent help ：How can i get UWP License？
I am the developer of this UWP. After I submit the application to the Microsoft Store and pass the certification, I can only download and install it in the application store. I want to install it offline, and I chose the offline installation license…
2 answers
Tax profile on Partner Center keeps getting rejected without any reason being provided
The 'Tax Profile' is going to expire on 12/31/2020, on updating and submitting all the details to renew the tax profile, the status changes to "Pending Microsoft validation", but after few days the status is again "Action required"…
asked 2020-11-01T15:19:22.813+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 30%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
aclap
1
Reputation point
answered 2020-11-02T02:36:50.173+00:00
Roy Li - MSFT
32,466
Reputation points Microsoft Vendor
1 answer
Cannot register developer account
Registration - Account info Error code 2201. Correlation ID e3d56756-e2b8-4d7b-bc7e-77d754cedb48,/sC03UTfU0aILTmx.0.0. I tried to assign a number to each characters: 2 corresponding to "B", 20 to "T", and 1 to "A", so…
asked 2020-09-29T13:24:44.897+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 38%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVK%3C/text%3E%3C/svg%3E)
Vasily Kartashov
1
Reputation point
commented 2020-10-30T19:41:28.507+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 33%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Serge
1
Reputation point
1 answer
One of the answers was accepted by the question author.
How can I change app Package Identity Name from the Partner Centre?
Hello, Whenever I create a new app on the Partner Centre, the Package/Identity/Name will contain a name that I have not used in years. I have looked everywhere on this site to change it but I cannot find out how. If you open the product >…
asked 2020-10-29T19:17:37.567+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 28.000000000000004%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESW%3C/text%3E%3C/svg%3E)
Stephen Watson
21
Reputation points
commented 2020-10-30T08:28:30.833+00:00
Stephen Watson
21
Reputation points
0 answers
Problem trying to submit a package to the store (Package acceptance validation error)
Hi! I'm trying to release my game to the Xbox One and Microsoft Store. everything is going smoothly expect when I upload the package it gives me an error: "Package acceptance validation error: Apps are not allowed to have a Version with a revision…
asked 2020-10-29T15:52:23.683+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 40%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIM%3C/text%3E%3C/svg%3E)
Itay Moran
1
Reputation point
commented 2020-10-30T06:43:14.963+00:00
Roy Li - MSFT
32,466
Reputation points Microsoft Vendor
1 answer
Promo codes for Education Store
I generated a promo code through "Attract" in PartnerCenter dashboard for someone considering a purchase through the Microsoft Store for Education. There was no ability for then to "redeem a coupon" on the purchase page for my app…
asked 2020-10-29T17:47:20.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 67%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
Greg
1
Reputation point
answered 2020-10-30T03:27:09.773+00:00
Roy Li - MSFT
32,466
Reputation points Microsoft Vendor
1 answer
I cannot upload business or domain verification proof on Partner Center.
When verifying my business and domain info, when I click upload, the "Next" button is missing at the bottom so therefore I can't upload verification proof. Is there another way to submit proof? This is a huge problem. Please help!
asked 2020-10-26T17:55:34.813+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 0%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
TS_Studios
1
Reputation point
answered 2020-10-26T17:58:43.67+00:00
Leon Laude
85,676
Reputation points
1 answer
Subscription App for Microsoft Store - How To
My understanding of the subscription model (StoreSubscriptionInfo Class) for an app on the Microsoft store is that only so-called "Add-Ons" can utilize the subscription feature. How, then, would one go about having the entire app act as a…
asked 2020-10-25T07:50:13.11+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 70%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
Mike Lewis
1
Reputation point
answered 2020-10-26T03:06:15.877+00:00
Roy Li - MSFT
32,466
Reputation points Microsoft Vendor
2 answers
Alert: Microsoft Store Badge DNS failure
I'm a developer/publisher on Microsoft Store. I just noticed that the Store Badge URL that displays the store badge for my App is giving DNS failure on the domain. I tested from other geographical places too. Please fix this problem. A store badge URL…
asked 2020-10-05T05:41:51.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 23%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
Sanjay Kanade
116
Reputation points
commented 2020-10-25T07:08:03.003+00:00
Sanjay Kanade
116
Reputation points
4 answers
Delete an microsoft account
Hi, I was trying to enter with my university account to get a Microsoft license for teachers but was not get what I expected, so I do not like to have my phone number and email in another account. So I just want to delete forever my Microsoft account.…
asked 2020-10-15T13:01:04.447+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 59%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOB%3C/text%3E%3C/svg%3E)
Ougoust Brais
6
Reputation points
answered 2020-10-21T09:02:45.473+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 28.999999999999996%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVW%3C/text%3E%3C/svg%3E)
Vicky Wang
2,646
Reputation points
1 answer
windows hardware id in partner program hardware submission
Hi, What is the purpose of setting hardware id to expire from windows update? Can I reverse it back to published state? thanks
asked 2020-10-20T17:46:52.557+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 31%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
damphirz
1
Reputation point
answered 2020-10-21T02:35:54.9+00:00
Roy Li - MSFT
32,466
Reputation points Microsoft Vendor
1 answer
One of the answers was accepted by the question author.
[Microsoft Store] App publishing Query
Greetings all, I'm in the process of trying to publish my first app to the Microsoft Store and I have a question that I know probably sounds stupid or blindingly obvious but; Store Logo Images supplied to 'Store Listings' in the Partner Center - are…
asked 2020-10-15T14:28:48.137+00:00
RobDev
396
Reputation points
commented 2020-10-21T01:49:45.757+00:00
Roy Li - MSFT
32,466
Reputation points Microsoft Vendor
1 answer
How to update screenshots in Store Listings
I want to update screenshots in Store listings with new package submitting for updating my store app but importing new store listing is failed in order to upload new screenshots for "Desktopscreenshot1" and "Desktopscreenshot2"…
asked 2020-10-19T05:03:45.523+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 80%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
Kazunori Sumikama (Creativebank)
1
Reputation point Microsoft Vendor
commented 2020-10-20T04:51:24.327+00:00
Roy Li - MSFT
32,466
Reputation points Microsoft Vendor
1 answer
account change
i used to have my account as mia.lantj@ef.com but now im using mia.lantj@ef.cn. currently i need an email to be sent to me but i didnt change the old email address so they have to send through the old one which i cant get any emails. how can i get that…
asked 2020-10-16T05:21:35.627+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 40%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
Mia Lantj
1
Reputation point
answered 2020-10-16T06:52:47.967+00:00
Leon Laude
85,676
Reputation points
1 answer
I can´t link my professional account to my personal account
I´m trying to add my professional account to my personal account, but since I´ve already use my Company account at MS Learn, it says that this account already exists and I don´t want to delete this account. Any help, please?
asked 2020-10-15T07:43:14.733+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
answered 2020-10-15T07:47:42.227+00:00
Leon Laude
85,676
Reputation points