IT sabotage: identify common patterns
Want to avoid individuals from within the organization to sabotaging your infrastructure? Learn about identifying patterns up-front!
A study conducted by the U.S. Secret Service and the Carnegie Mellon University Software Engineering Institute CERT Program analyzed 150 insider cyber crimes across U.S. critical infrastructure sectors. Follow-up work by CERT involved detailed group modeling and analysis of 30 cases of insider IT sabotage out of the 150 total cases. Insider IT sabotage includes incidents in which the insider’s primary goal is to sabotage some aspect of the organization or direct specific harm toward an individual. This paper describes seven general observations about insider IT sabotage based on our empirical data and study findings. We describe a system dynamics model of the insid er IT sabotage problem that elaborates complex interactions in the domain and unintended consequences of organizational policies, practices, technology, and culture on insider behavior. We describe the structure of an education and awareness workshop on insider IT sabotage that incorporates the previously mentioned artifacts as well as an interactive instructional case.