ever wanted to make your software more usable?

If you are a
software developer, I’m sure you’ve considered the usability of your software.
We all want to make something that is at least functional, and at best stunningly
pleasing and usable. Well, usability doesn’t happen by magic; and before
you start telling me “I can’t afford a big lab, with one-way mirrors and
video cameras” – go read this
article about doing real, useful, usability testing – on the cheap