Changes in Brazil local currency charges

To all Windows Azure Marketplace customers from Brazil

Your banks have recently changed their policy regarding how your credit card transactions are handled on Windows Azure Marketplace, as well as other sites operated by international merchants.

We are actively working to address this change and ensure you can continue to enjoy Microsoft products and services with your preferred payment instrument. You may receive similar notices regarding other Microsoft products you own that may be affected. We apologize in advance for any inconvenience caused by this policy change some banks in Brazil have implemented, and we thank you for your patience as we determine additional options for your future transactions with Microsoft.

We would like to clarify that the amount of your transactions is a simple reference based on the current US dollar exchange rate; as such transaction is an international sale, the final price of the product in Brazilian Reais is calculated according to the US dollar exchange rate at the date of the closing of your credit card invoice and after addition of the amount relative to the IOF (Financial Operation Tax). The billing of this transaction is not subject to the issuing of electronic invoices (NFe).

We apologize in advance for any inconvenience caused and we thank you for your patience. 

Thank you for continuing to be a valued customer. Please visit Windows Azure Support or Windows Azure Marketplace Support if you have any other questions.


Windows Azure Marketplace team