New Intelligent Communications services are now available!

Announcing new, technical webinars and consultations that will rapidly expand your Intelligent Communications technical knowledge base. Technical webinars are available to you as a Partner Network member at no cost and one-to-one personalized consultations can be leveraged by using your MPN technical benefits.

New technical webinars: Introduction to Intelligent Communications – Discover how Intelligent Communications boosts productivity by using Microsoft Teams. Utilizing Microsoft Teams features, in integration with Microsoft Cloud Portfolio, will allow partners to create a comprehensive practice with significant growth potential.

Technical Deep Dive on Microsoft Cloud Voicemail – Cloud Voicemail is replacing Exchange Online Unified Messaging (UM) in providing voice messaging functionality for Skype for Business 2019 voice users.

Cloud Voicemail provides the following benefits for on-premises and online users who have mailboxes on Exchange Server 2019 or Exchange Online:

  • Voicemail answering and deposit functionality with enhanced speech transcription
  • Access to Exchange mailbox voicemails by using Skype for Business Online or Outlook clients
  • Ability to use the Office 365 web-based portal to manage voicemail options
  • Support for Exchange mailboxes on-premises or in the cloud
  • Leveraging of existing user greetings from Exchange Online Unified Messaging

New technical consults: Intelligent Communications Starter Kit – In this technical webinar, you will receive an overview of how Intelligent Communications delivers immersive experiences that help organizations boost productivity. People can work more efficiently across Teams and stay connected wherever they are, on any device. You can make the most of this opportunity by offering integrated messaging, calling and meeting solutions built on Microsoft 365. You’ll also understand the different components and licensing options available for Microsoft 365.

Build your technical capabilities for Intelligent Communication by receiving technical guidance from Microsoft Partner Technical Consultants through additional, interactive technical webinars and personalized consultations, architecture reviews and best practices of real-world scenarios.

Intelligent Communications Presales Consultation – Help your customers understand and adopt the next generation of Microsoft Productivity Solutions; Learn how Unified Communications have evolved into Intelligent Communications. In this technical webinar, you will learn how Microsoft Teams interacts with email and collaboration services within Microsoft 365. You will also get a better understanding on why Microsoft defines Teams as the new Teamwork Hub as well as learn best practices and recommendations for initial adoption planning and set up of Microsoft Teams.

Intelligent Communications Deployment Consultation – Explore different approaches to the Microsoft Teams upgrade path and receive recommendations to define and deploy your Intelligent Communications solutions. Capture more of the Microsoft 365 opportunities by combining and expanding your communications and collaboration practices with Microsoft Teams offerings. Also get to know the new possibilities of the platform to integrate and deploy calling solutions with technologies like Direct Routing and Phone System.

Explore the full suite of technical webinars and consultations available for the Intelligent Communications technical journey at