Tutorial: Azure Active Directory integration with 8x8 Virtual Office

In this tutorial, you learn how to integrate 8x8 Virtual Office with Azure Active Directory (Azure AD). Integrating 8x8 Virtual Office with Azure AD provides you with the following benefits:

  • You can control in Azure AD who has access to 8x8 Virtual Office.
  • You can enable your users to be automatically signed-in to 8x8 Virtual Office (Single Sign-On) with their Azure AD accounts.
  • You can manage your accounts in one central location - the Azure portal.

If you want to know more details about SaaS app integration with Azure AD, see What is application access and single sign-on with Azure Active Directory. If you don't have an Azure subscription, create a free account before you begin.

Prerequisites

To configure Azure AD integration with 8x8 Virtual Office, you need the following items:

  • An Azure AD subscription. If you don't have an Azure AD environment, you can get one-month trial here
  • 8x8 Virtual Office single sign-on enabled subscription

Scenario description

In this tutorial, you configure and test Azure AD single sign-on in a test environment.

  • 8x8 Virtual Office supports IDP initiated SSO

  • 8x8 Virtual Office supports Just In Time user provisioning

To configure the integration of 8x8 Virtual Office into Azure AD, you need to add 8x8 Virtual Office from the gallery to your list of managed SaaS apps.

To add 8x8 Virtual Office from the gallery, perform the following steps:

  1. In the Azure portal, on the left navigation panel, click Azure Active Directory icon.

    The Azure Active Directory button

  2. Navigate to Enterprise Applications and then select the All Applications option.

    The Enterprise applications blade

  3. To add new application, click New application button on the top of dialog.

    The New application button

  4. In the search box, type 8x8 Virtual Office, select 8x8 Virtual Office from result panel then click Add button to add the application.

    8x8 Virtual Office in the results list

Configure and test Azure AD single sign-on

In this section, you configure and test Azure AD single sign-on with 8x8 Virtual Office based on a test user called Britta Simon. For single sign-on to work, a link relationship between an Azure AD user and the related user in 8x8 Virtual Office needs to be established.

To configure and test Azure AD single sign-on with 8x8 Virtual Office, you need to complete the following building blocks:

  1. Configure Azure AD Single Sign-On - to enable your users to use this feature.
  2. Configure 8x8 Virtual Office Single Sign-On - to configure the Single Sign-On settings on application side.
  3. Create an Azure AD test user - to test Azure AD single sign-on with Britta Simon.
  4. Assign the Azure AD test user - to enable Britta Simon to use Azure AD single sign-on.
  5. Create 8x8 Virtual Office test user - to have a counterpart of Britta Simon in 8x8 Virtual Office that is linked to the Azure AD representation of user.
  6. Test single sign-on - to verify whether the configuration works.

Configure Azure AD single sign-on

In this section, you enable Azure AD single sign-on in the Azure portal.

To configure Azure AD single sign-on with 8x8 Virtual Office, perform the following steps:

  1. In the Azure portal, on the 8x8 Virtual Office application integration page, select Single sign-on.

    Configure single sign-on link

  2. On the Select a Single sign-on method dialog, select SAML/WS-Fed mode to enable single sign-on.

    Single sign-on select mode

  3. On the Set up Single Sign-On with SAML page, click Edit icon to open Basic SAML Configuration dialog.

    Edit Basic SAML Configuration

  4. On the Basic SAML Configuration dialog, perform the following steps:

    8x8 Virtual Office Domain and URLs single sign-on information

    a. In the Identifier text box, type a URL using the following pattern: https://sso.8x8.com/saml2

    b. In the Reply URL text box, type a URL using the following pattern: https://sso.8x8.com/saml2

  5. On the Set up Single Sign-On with SAML page, in the SAML Signing Certificate section, click Download to download the Certificate (Raw) from the given options as per your requirement and save it on your computer.

    The Certificate download link

  6. On the Set up 8x8 Virtual Office section, copy the appropriate URL(s) as per your requirement.

    Copy configuration URLs

    a. Login URL

    b. Azure Ad Identifier

    c. Logout URL

Configure 8x8 Virtual Office Single Sign-On

  1. Sign-on to your 8x8 Virtual Office tenant as an administrator.

  2. Select Virtual Office Account Mgr on Application Panel.

    Configure On App Side

  3. Select Business account to manage and click Sign In button.

    Configure On App Side

  4. Click ACCOUNTS tab in the menu list.

    Configure On App Side

  5. Click Single Sign On in the list of Accounts.

    Configure On App Side

  6. Select Single Sign On under Authentication methods and click SAML.

    Configure On App Side

  7. In the SAML Single Sign on section, perform the following steps:

    Configure On App Side

    a. In the Sign In URL textbox, paste Login URL value which you have copied from the Azure portal.

    b. In the Sign Out URL textbox, paste Logout URL value which you have copied from the Azure portal.

    c. In the Issuer URL textbox, paste Azure AD Identifier value which you have copied from the Azure portal.

    d. Click Browse button to upload the certificate which you downloaded from Azure portal.

    e. Click the Save button.

Create an Azure AD test user

The objective of this section is to create a test user in the Azure portal called Britta Simon.

  1. In the Azure portal, in the left pane, select Azure Active Directory, select Users, and then select All users.

    The "Users and groups" and "All users" links

  2. Select New user at the top of the screen.

    New user Button

  3. In the User properties, perform the following steps.

    The User dialog box

    a. In the Name field enter BrittaSimon.

    b. In the User name field type brittasimon@yourcompanydomain.extension
    For example, BrittaSimon@contoso.com

    c. Select Show password check box, and then write down the value that's displayed in the Password box.

    d. Click Create.

Assign the Azure AD test user

In this section, you enable Britta Simon to use Azure single sign-on by granting access to 8x8 Virtual Office.

  1. In the Azure portal, select Enterprise Applications, select All applications, then select 8x8 Virtual Office.

    Enterprise applications blade

  2. In the applications list, type and select 8x8 Virtual Office.

    The 8x8 Virtual Office link in the Applications list

  3. In the menu on the left, select Users and groups.

    The "Users and groups" link

  4. Click the Add user button, then select Users and groups in the Add Assignment dialog.

    The Add Assignment pane

  5. In the Users and groups dialog select Britta Simon in the Users list, then click the Select button at the bottom of the screen.

  6. If you are expecting any role value in the SAML assertion then in the Select Role dialog select the appropriate role for the user from the list, then click the Select button at the bottom of the screen.

  7. In the Add Assignment dialog click the Assign button.

Create 8x8 Virtual Office test user

In this section, a user called Britta Simon is created in 8x8 Virtual Office. 8x8 Virtual Office supports just-in-time user provisioning, which is enabled by default. There is no action item for you in this section. If a user doesn't already exist in 8x8 Virtual Office, a new one is created after authentication.

Note

If you need to create a user manually, you need to contact the 8x8 Virtual Office support team.

Test single sign-on

In this section, you test your Azure AD single sign-on configuration using the Access Panel.

When you click the 8x8 Virtual Office tile in the Access Panel, you should be automatically signed in to the 8x8 Virtual Office for which you set up SSO. For more information about the Access Panel, see Introduction to the Access Panel.

Additional Resources