Tutorial: Azure Active Directory integration with 8x8 Virtual Office
In this tutorial, you learn how to integrate 8x8 Virtual Office with Azure Active Directory (Azure AD).
Integrating 8x8 Virtual Office with Azure AD provides you with the following benefits:
- You can control in Azure AD who has access to 8x8 Virtual Office
- You can enable your users to automatically get signed-on to 8x8 Virtual Office (Single Sign-On) with their Azure AD accounts
- You can manage your accounts in one central location - the Azure portal
If you want to know more details about SaaS app integration with Azure AD, see what is application access and single sign-on with Azure Active Directory.
To configure Azure AD integration with 8x8 Virtual Office, you need the following items:
- An Azure AD subscription
- A 8x8 Virtual Office single sign-on enabled subscription
To test the steps in this tutorial, we do not recommend using a production environment.
To test the steps in this tutorial, you should follow these recommendations:
- Do not use your production environment, unless it is necessary.
- If you don't have an Azure AD trial environment, you can get a one-month trial here.
In this tutorial, you test Azure AD single sign-on in a test environment. The scenario outlined in this tutorial consists of two main building blocks:
- Adding 8x8 Virtual Office from the gallery
- Configuring and testing Azure AD single sign-on
Adding 8x8 Virtual Office from the gallery
To configure the integration of 8x8 Virtual Office into Azure AD, you need to add 8x8 Virtual Office from the gallery to your list of managed SaaS apps.
To add 8x8 Virtual Office from the gallery, perform the following steps:
In the Azure portal, on the left navigation panel, click Azure Active Directory icon.
Navigate to Enterprise applications. Then go to All applications.
To add new application, click New application button on the top of dialog.
In the search box, type 8x8 Virtual Office.
In the results panel, select 8x8 Virtual Office, and then click Add button to add the application.
Configuring and testing Azure AD single sign-on
In this section, you configure and test Azure AD single sign-on with 8x8 Virtual Office based on a test user called "Britta Simon."
For single sign-on to work, Azure AD needs to know what the counterpart user in 8x8 Virtual Office is to a user in Azure AD. In other words, a link relationship between an Azure AD user and the related user in 8x8 Virtual Office needs to be established.
In 8x8 Virtual Office, assign the value of the user name in Azure AD as the value of the Username to establish the link relationship.
To configure and test Azure AD single sign-on with 8x8 Virtual Office, you need to complete the following building blocks:
- Configuring Azure AD Single Sign-On - to enable your users to use this feature.
- Creating an Azure AD test user - to test Azure AD single sign-on with Britta Simon.
- Creating a 8x8 Virtual Office test user - to have a counterpart of Britta Simon in 8x8 Virtual Office that is linked to the Azure AD representation of user.
- Assigning the Azure AD test user - to enable Britta Simon to use Azure AD single sign-on.
- Testing Single Sign-On - to verify whether the configuration works.
Configuring Azure AD single sign-on
In this section, you enable Azure AD single sign-on in the Azure portal and configure single sign-on in your 8x8 Virtual Office application.
To configure Azure AD single sign-on with 8x8 Virtual Office, perform the following steps:
In the Azure portal, on the 8x8 Virtual Office application integration page, click Single sign-on.
On the Single sign-on dialog, select Mode as SAML-based Sign-on to enable single sign-on.
On the 8x8 Virtual Office Domain and URLs section, perform the following steps:
a. In the Identifier textbox, type a URL using the following pattern:
b. In the Reply URL textbox, type a URL using the following pattern:
These values are not real. Update these values with the actual Identifier and Reply URL. Contact 8x8 Virtual Office support team to get these values.
On the SAML Signing Certificate section, click Certificate (Raw) and then save the certificate file on your computer.
Click Save button.
On the 8x8 Virtual Office Configuration section, click Configure 8x8 Virtual Office to open Configure sign-on window. Copy the Sign-Out URL, SAML Entity ID, and SAML Single Sign-On Service URL from the Quick Reference section.
Sign-on to your 8x8 Virtual Office tenant as an administrator.
Select Virtual Office Account Mgr on Application Panel.
Select Business account to manage and click Sign In button.
Click Accounts tab in the menu list.
Click Single Sign On in the list of Accounts.
Select Single Sign On under Authentication method and click SAML.
Copy SAML SSO URL, Single Sing Out Service URL and Issuer URL from Azure AD to Sign In URL, Sign Out URL and Issuer URL in 8x8 Virtual Office.
Click Browser button to upload the certificate which you downloaded from Azure AD, and click the Save button.
You can now read a concise version of these instructions inside the Azure portal, while you are setting up the app! After adding this app from the Active Directory > Enterprise Applications section, simply click the Single Sign-On tab and access the embedded documentation through the Configuration section at the bottom. You can read more about the embedded documentation feature here: Azure AD embedded documentation
Creating an Azure AD test user
The objective of this section is to create a test user in the Azure portal called Britta Simon.
To create a test user in Azure AD, perform the following steps:
In the Azure portal, on the left navigation pane, click Azure Active Directory icon.
To display the list of users, go to Users and groups and click All users.
To open the User dialog, click Add on the top of the dialog.
On the User dialog page, perform the following steps:
a. In the Name textbox, type BrittaSimon.
b. In the User name textbox, type the email address of BrittaSimon.
c. Select Show Password and write down the value of the Password.
d. Click Create.
Creating a 8x8 Virtual Office test user
The objective of this section is to create a user called Britta Simon in 8x8 Virtual Office. 8x8 Virtual Office supports just-in-time provisioning, which is by default enabled.
There is no action item for you in this section. A new user is created during an attempt to access 8x8 Virtual Office if it doesn't exist yet.
If you need to create a user manually, you need to contact the 8x8 Virtual Office support team.
Assigning the Azure AD test user
In this section, you enable Britta Simon to use Azure single sign-on by granting access to 8x8 Virtual Office.
To assign Britta Simon to 8x8 Virtual Office, perform the following steps:
In the Azure portal, open the applications view, and then navigate to the directory view and go to Enterprise applications then click All applications.
In the applications list, select 8x8 Virtual Office.
In the menu on the left, click Users and groups.
Click Add button. Then select Users and groups on Add Assignment dialog.
On Users and groups dialog, select Britta Simon in the Users list.
Click Select button on Users and groups dialog.
Click Assign button on Add Assignment dialog.
Testing single sign-on
In this section, you test your Azure AD single sign-on configuration using the Access Panel.
When you click the 8x8 Virtual Office tile in the Access Panel, you should get automatically signed-on to your 8x8 Virtual Office application. For more information about the Access Panel, see Introduction to the Access Panel