Tutorial: Integrate Atlassian Cloud with Azure Active Directory
In this tutorial, you'll learn how to integrate Atlassian Cloud with Azure Active Directory (Azure AD). When you integrate Atlassian Cloud with Azure AD, you can:
- Control in Azure AD who has access to Atlassian Cloud.
- Enable your users to be automatically signed-in to Atlassian Cloud with their Azure AD accounts.
- Manage your accounts in one central location - the Azure portal.
To learn more about SaaS app integration with Azure AD, see What is application access and single sign-on with Azure Active Directory.
To get started, you need the following items:
- An Azure AD subscription. If you don't have a subscription, you can get one-month free trial here.
- Atlassian Cloud single sign-on (SSO) enabled subscription.
- To enable Security Assertion Markup Language (SAML) single sign-on for Atlassian Cloud products, you need to set up Atlassian Access. Learn more about Atlassian Access.
In this tutorial, you configure and test Azure AD SSO in a test environment. Atlassian Cloud supports SP and IDP initiated SSO
Adding Atlassian Cloud from the gallery
To configure the integration of Atlassian Cloud into Azure AD, you need to add Atlassian Cloud from the gallery to your list of managed SaaS apps.
- Sign in to the Azure portal using either a work or school account, or a personal Microsoft account.
- On the left navigation pane, select the Azure Active Directory service.
- Navigate to Enterprise Applications and then select All Applications.
- To add new application, select New application.
- In the Add from the gallery section, type Atlassian Cloud in the search box.
- Select Atlassian Cloud from results panel and then add the app. Wait a few seconds while the app is added to your tenant.
Configure and test Azure AD single sign-on
Configure and test Azure AD SSO with Atlassian Cloud using a test user called B.Simon. For SSO to work, you need to establish a link relationship between an Azure AD user and the related user in Atlassian Cloud.
To configure and test Azure AD SSO with Atlassian Cloud, complete the following building blocks:
- Configure Azure AD SSO - to enable your users to use this feature.
- Configure Atlassian Cloud SSO - to configure the Single Sign-On settings on application side.
- Create an Azure AD test user - to test Azure AD single sign-on with B.Simon.
- Assign the Azure AD test user - to enable B.Simon to use Azure AD single sign-on.
- Create Atlassian Cloud test user - to have a counterpart of B.Simon in Atlassian Cloud that is linked to the Azure AD representation of user.
- Test SSO - to verify whether the configuration works.
Configure Azure AD SSO
Follow these steps to enable Azure AD SSO in the Azure portal.
In the Azure portal, on the Atlassian Cloud application integration page, find the Manage section and select Single sign-on.
On the Select a Single sign-on method page, select SAML.
On the Set up Single Sign-On with SAML page, click the edit/pen icon for Basic SAML Configuration to edit the settings.
On the Basic SAML Configuration section, if you wish to configure the application in IDP initiated mode, enter the values for the following fields:
a. In the Identifier text box, type a URL using the following pattern:
b. In the Reply URL text box, type a URL using the following pattern:
c. Click Set additional URLs.
d. In the Relay State text box, type a URL using the following pattern:
The preceding values are not real. Update these values with the actual identifier and reply URL. You will get these real values from the Atlassian Cloud SAML Configuration screen which is explained later in the Configure Atlassian Cloud Single Sign-On of tutorial.
Click Set additional URLs and perform the following step if you wish to configure the application in SP initiated mode:
In the Sign-on URL text box, type a URL using the following pattern:
The Sign on URL value is not real. Paste the value from the instance which you use to signin to the Atlassian Cloud admin portal.
Your Atlassian Cloud application expects the SAML assertions in a specific format, which requires you to add custom attribute mappings to your SAML token attributes configuration. The following screenshot shows the list of default attributes, where as nameidentifier is mapped with user.userprincipalname. Atlassian Cloud application expects nameidentifier to be mapped with user.mail, so you need to edit the attribute mapping by clicking on Edit icon and change the attribute mapping.
On the Set up Single Sign-On with SAML page, in the SAML Signing Certificate section, find Certificate (Base64) and select Download to download the certificate and save it on your computer.
On the Set up Atlassian Cloud section, copy the appropriate URL(s) as per your requirement.
a. Login URL
b. Azure AD Identifier
c. Logout URL
Configure Atlassian Cloud SSO
To automate the configuration within Atlassian Cloud, you need to install My Apps Secure Sign-in browser extension by clicking Install the extension.
After adding extension to the browser, click on Setup Atlassian Cloud will direct you to the Atlassian Cloud application. From there, provide the admin credentials to sign into Atlassian Cloud. The browser extension will automatically configure the application for you and automate steps 3-7.
If you want to setup Atlassian Cloud manually, open a new web browser window and sign into your Atlassian Cloud company site as an administrator and perform the following steps:
You need to verify your domain before going to configure single sign-on. For more information, see Atlassian domain verification document.
In the left pane, select Security > SAML single sign-on. If you haven't already done so, subscribe to Atlassian Identity Manager.
In the Add SAML configuration window, do the following:
a. In the Identity provider Entity ID box, paste the Azure AD Identifier that you copied from the Azure portal.
b. In the Identity provider SSO URL box, paste the Login URL that you copied from the Azure portal.
c. Open the downloaded certificate from the Azure portal in a .txt file, copy the value (without the Begin Certificate and End Certificate lines), and then paste it in the Public X509 certificate box.
d. Click Save Configuration.
To ensure that you have set up the correct URLs, update the Azure AD settings by doing the following:
a. In the SAML window, copy the SP Identity ID and then, in the Azure portal, under Atlassian Cloud Basic SAML Configuration, paste it in the Identifier box.
b. In the SAML window, copy the SP Assertion Consumer Service URL and then, in the Azure portal, under Atlassian Cloud Basic SAML Configuration, paste it in the Reply URL box. The sign-on URL is the tenant URL of your Atlassian Cloud.
If you're an existing customer, after you update the SP Identity ID and SP Assertion Consumer Service URL values in the Azure portal, select Yes, update configuration. If you're a new customer, you can skip this step.
Create an Azure AD test user
In this section, you'll create a test user in the Azure portal called B.Simon.
- From the left pane in the Azure portal, select Azure Active Directory, select Users, and then select All users.
- Select New user at the top of the screen.
- In the User properties, follow these steps:
- In the Name field, enter
- In the User name field, enter the firstname.lastname@example.org. For example,
- Select the Show password check box, and then write down the value that's displayed in the Password box.
- Click Create.
- In the Name field, enter
Assign the Azure AD test user
In this section, you'll enable B.Simon to use Azure single sign-on by granting access to Atlassian Cloud.
In the Azure portal, select Enterprise Applications, and then select All applications.
In the applications list, select Atlassian Cloud.
In the app's overview page, find the Manage section and select Users and groups.
Select Add user, then select Users and groups in the Add Assignment dialog.
In the Users and groups dialog, select B.Simon from the Users list, then click the Select button at the bottom of the screen.
If you're expecting any role value in the SAML assertion, in the Select Role dialog, select the appropriate role for the user from the list and then click the Select button at the bottom of the screen.
In the Add Assignment dialog, click the Assign button.
Create Atlassian Cloud test user
To enable Azure AD users to sign in to Atlassian Cloud, provision the user accounts manually in Atlassian Cloud by doing the following:
In the Administration pane, select Users.
To create a user in Atlassian Cloud, select Invite user.
In the Email address box, enter the user's email address, and then assign the application access.
To send an email invitation to the user, select Invite users. An email invitation is sent to the user and, after accepting the invitation, the user is active in the system.
You can also bulk-create users by selecting the Bulk Create button in the Users section.
When you select the Atlassian Cloud tile in the Access Panel, you should be automatically signed in to the Atlassian Cloud for which you set up SSO. For more information about the Access Panel, see Introduction to the Access Panel.