Tutorial: Azure Active Directory integration with ICIMS

In this tutorial, you learn how to integrate ICIMS with Azure Active Directory (Azure AD).

Integrating ICIMS with Azure AD provides you with the following benefits:

  • You can control in Azure AD who has access to ICIMS
  • You can enable your users to automatically get signed-on to ICIMS (Single Sign-On) with their Azure AD accounts
  • You can manage your accounts in one central location - the Azure portal

If you want to know more details about SaaS app integration with Azure AD, see what is application access and single sign-on with Azure Active Directory.

Prerequisites

To configure Azure AD integration with ICIMS, you need the following items:

  • An Azure AD subscription
  • An ICIMS single sign-on enabled subscription

Note

To test the steps in this tutorial, we do not recommend using a production environment.

To test the steps in this tutorial, you should follow these recommendations:

  • Do not use your production environment, unless it is necessary.
  • If you don't have an Azure AD trial environment, you can get a one-month trial.

Scenario description

In this tutorial, you test Azure AD single sign-on in a test environment. The scenario outlined in this tutorial consists of two main building blocks:

  1. Adding ICIMS from the gallery
  2. Configuring and testing Azure AD single sign-on

To configure the integration of ICIMS into Azure AD, you need to add ICIMS from the gallery to your list of managed SaaS apps.

To add ICIMS from the gallery, perform the following steps:

  1. In the Azure portal, on the left navigation panel, click Azure Active Directory icon.

    The Azure Active Directory button

  2. Navigate to Enterprise applications. Then go to All applications.

    The Enterprise applications blade

  3. To add new application, click New application button on the top of dialog.

    The New application button

  4. In the search box, type ICIMS, select ICIMS from result panel then click Add button to add the application.

    ICIMS in the results list

Configure and test Azure AD single sign-on

In this section, you configure and test Azure AD single sign-on with ICIMS based on a test user called "Britta Simon".

For single sign-on to work, Azure AD needs to know what the counterpart user in ICIMS is to a user in Azure AD. In other words, a link relationship between an Azure AD user and the related user in ICIMS needs to be established.

In ICIMS, assign the value of the user name in Azure AD as the value of the Username to establish the link relationship.

To configure and test Azure AD single sign-on with ICIMS, you need to complete the following building blocks:

  1. Configure Azure AD Single Sign-On - to enable your users to use this feature.
  2. Create an Azure AD test user - to test Azure AD single sign-on with Britta Simon.
  3. Create an ICIMS test user - to have a counterpart of Britta Simon in ICIMS that is linked to the Azure AD representation of user.
  4. Assign the Azure AD test user - to enable Britta Simon to use Azure AD single sign-on.
  5. Test Single Sign-On - to verify whether the configuration works.

Configure Azure AD single sign-on

In this section, you enable Azure AD single sign-on in the Azure portal and configure single sign-on in your ICIMS application.

To configure Azure AD single sign-on with ICIMS, perform the following steps:

  1. In the Azure portal, on the ICIMS application integration page, click Single sign-on.

    Configure Single Sign-On

  2. On the Single sign-on dialog, select Mode as SAML-based Sign-on to enable single sign-on.

    Single sign-on dialog box

  3. On the ICIMS Domain and URLs section, perform the following steps:

    ICIMS Domain and URLs single sign-on information

    a. In the Sign-on URL textbox, type a URL using the following pattern: https://<tenant name>.icims.com

    b. In the Identifier textbox, type a URL using the following pattern: https://<tenant name>.icims.com

    Note

    These values are not real. Update these values with the actual Sign-On URL and Identifier. Contact ICIMS Client support team to get these values.

  4. On the SAML Signing Certificate section, click Metadata XML and then save the metadata file on your computer.

    The Certificate download link

  5. Click Save button.

    Configure Single Sign-On Save button

  6. On the ICIMS Configuration section, click Configure ICIMS to open Configure sign-on window. Copy the Sign-Out URL, SAML Entity ID, and SAML Single Sign-On Service URL from the Quick Reference section.

    ICIMS Configuration

  7. To configure single sign-on on ICIMS side, you need to send the downloaded Metadata XML, Sign-Out URL, SAML Entity ID, and SAML Single Sign-On Service URL to ICIMS support team. They set this setting to have the SAML SSO connection set properly on both sides.

Tip

You can now read a concise version of these instructions inside the Azure portal, while you are setting up the app! After adding this app from the Active Directory > Enterprise Applications section, simply click the Single Sign-On tab and access the embedded documentation through the Configuration section at the bottom. You can read more about the embedded documentation feature here: Azure AD embedded documentation

Create an Azure AD test user

The objective of this section is to create a test user in the Azure portal called Britta Simon.

Create an Azure AD test user

To create a test user in Azure AD, perform the following steps:

  1. In the Azure portal, on the left navigation pane, click Azure Active Directory icon.

    The Azure Active Directory button

  2. To display the list of users, go to Users and groups and click All users.

    The "Users and groups" and "All users" links

  3. To open the User dialog, click Add on the top of the dialog.

    The Add button

  4. On the User dialog page, perform the following steps:

    The User dialog box

    a. In the Name textbox, type BrittaSimon.

    b. In the User name textbox, type the email address of BrittaSimon.

    c. Select Show Password and write down the value of the Password.

    d. Click Create.

Create an ICIMS test user

The objective of this section is to create a user called Britta Simon in ICIMS. Work with ICIMS support team to add the users in the ICIMS account.

Assign the Azure AD test user

In this section, you enable Britta Simon to use Azure single sign-on by granting access to ICIMS.

Assign the user role

To assign Britta Simon to ICIMS, perform the following steps:

  1. In the Azure portal, open the applications view, and then navigate to the directory view and go to Enterprise applications then click All applications.

    Assign User

  2. In the applications list, select ICIMS.

    The ICIMS link in the Applications list

  3. In the menu on the left, click Users and groups.

    The "Users and groups" link

  4. Click Add button. Then select Users and groups on Add Assignment dialog.

    The Add Assignment pane

  5. On Users and groups dialog, select Britta Simon in the Users list.

  6. Click Select button on Users and groups dialog.

  7. Click Assign button on Add Assignment dialog.

Test single sign-on

The objective of this section is to test your Azure AD SSO configuration using the Access Panel.

When you click the ICIMS tile in the Access Panel, you should get automatically signed-on to your ICIMS application.

Additional resources