Tutorial: Azure Active Directory integration with Samanage

In this tutorial, you learn how to integrate Samanage with Azure Active Directory (Azure AD).

Integrating Samanage with Azure AD provides you with the following benefits:

  • You can control in Azure AD who has access to Samanage
  • You can enable your users to automatically get signed-on to Samanage (Single Sign-On) with their Azure AD accounts
  • You can manage your accounts in one central location - the Azure portal

If you want to know more details about SaaS app integration with Azure AD, see what is application access and single sign-on with Azure Active Directory.

Prerequisites

To configure Azure AD integration with Samanage, you need the following items:

  • An Azure AD subscription
  • A Samanage single sign-on enabled subscription

Note

To test the steps in this tutorial, we do not recommend using a production environment.

To test the steps in this tutorial, you should follow these recommendations:

  • Do not use your production environment, unless it is necessary.
  • If you don't have an Azure AD trial environment, you can get a one-month trial here.

Scenario description

In this tutorial, you test Azure AD single sign-on in a test environment. The scenario outlined in this tutorial consists of two main building blocks:

  1. Adding Samanage from the gallery
  2. Configuring and testing Azure AD single sign-on

To configure the integration of Samanage into Azure AD, you need to add Samanage from the gallery to your list of managed SaaS apps.

To add Samanage from the gallery, perform the following steps:

  1. In the Azure portal, on the left navigation panel, click Azure Active Directory icon.

    Active Directory

  2. Navigate to Enterprise applications. Then go to All applications.

    Applications

  3. To add new application, click New application button on the top of dialog.

    Applications

  4. In the search box, type Samanage.

    Creating an Azure AD test user

  5. In the results panel, select Samanage, and then click Add button to add the application.

    Creating an Azure AD test user

Configuring and testing Azure AD single sign-on

In this section, you configure and test Azure AD single sign-on with Samanage based on a test user called "Britta Simon".

For single sign-on to work, Azure AD needs to know what the counterpart user in Samanage is to a user in Azure AD. In other words, a link relationship between an Azure AD user and the related user in Samanage needs to be established.

In Samanage, assign the value of the user name in Azure AD as the value of the Username to establish the link relationship.

To configure and test Azure AD single sign-on with Samanage, you need to complete the following building blocks:

  1. Configuring Azure AD Single Sign-On - to enable your users to use this feature.
  2. Creating an Azure AD test user - to test Azure AD single sign-on with Britta Simon.
  3. Creating a Samanage test user - to have a counterpart of Britta Simon in Samanage that is linked to the Azure AD representation of user.
  4. Assigning the Azure AD test user - to enable Britta Simon to use Azure AD single sign-on.
  5. Testing Single Sign-On - to verify whether the configuration works.

Configuring Azure AD single sign-on

In this section, you enable Azure AD single sign-on in the Azure portal and configure single sign-on in your Samanage application.

To configure Azure AD single sign-on with Samanage, perform the following steps:

  1. In the Azure portal, on the Samanage application integration page, click Single sign-on.

    Configure Single Sign-On

  2. On the Single sign-on dialog, select Mode as SAML-based Sign-on to enable single sign-on.

    Configure Single Sign-On

  3. On the Samanage Domain and URLs section, perform the following steps:

    Configure Single Sign-On

    a. In the Sign-on URL textbox, type a URL using the following pattern: https://<Company Name>.samanage.com/saml_login/<Company Name>

    b. In the Identifier textbox, type a URL using the following pattern: https://<Company Name>.samanage.com

    Note

    These values are not real. Update these values with the actual Sign-on URL and Identifier, which is explained later in the tutorial. For more details contact Samanage Client support team.

  4. On the SAML Signing Certificate section, click Certificate(Base64) and then save the certificate file on your computer.

    Configure Single Sign-On

  5. Click Save button.

    Configure Single Sign-On

  6. On the Samanage Configuration section, click Configure Samanage to open Configure sign-on window. Copy the Sign-Out URL, and SAML Entity ID from the Quick Reference section.

    Configure Single Sign-On

  7. In a different web browser window, log into your Samanage company site as an administrator.

  8. Click Dashboard and select Setup in left navigation pane.

    Dashboard

  9. Click Single Sign-On.

    Single Sign-On

  10. Navigate to Login using SAML section, perform the following steps:

    Login using SAML

    a. Click Enable Single Sign-On with SAML.

    b. In the Identity Provider URL textbox, paste the value of SAML Entity ID which you have copied from Azure portal.

    c. Confirm the Login URL matches the Sign On URL of Samanage Domain and URLs section in Azure portal.

    d. In the Logout URL textbox, enter the value of Sign-Out URL which you have copied from Azure portal.

    e. In the SAML Issuer textbox, type the app id URI set in your identity provider.

    f. Open your base-64 encoded certificate downloaded from Azure portal in notepad, copy the content of it into your clipboard, and then paste it to the Paste your Identity Provider x.509 Certificate below textbox.

    g. Click Create users if they do not exist in Samanage.

    h. Click Update.

Tip

You can now read a concise version of these instructions inside the Azure portal, while you are setting up the app! After adding this app from the Active Directory > Enterprise Applications section, simply click the Single Sign-On tab and access the embedded documentation through the Configuration section at the bottom. You can read more about the embedded documentation feature here: Azure AD embedded documentation

Creating an Azure AD test user

The objective of this section is to create a test user in the Azure portal called Britta Simon.

Create Azure AD User

To create a test user in Azure AD, perform the following steps:

  1. In the Azure portal, on the left navigation pane, click Azure Active Directory icon.

    Creating an Azure AD test user

  2. To display the list of users, go to Users and groups and click All users.

    Creating an Azure AD test user

  3. To open the User dialog, click Add on the top of the dialog.

    Creating an Azure AD test user

  4. On the User dialog page, perform the following steps:

    Creating an Azure AD test user

    a. In the Name textbox, type BrittaSimon.

    b. In the User name textbox, type the email address of BrittaSimon.

    c. Select Show Password and write down the value of the Password.

    d. Click Create.

Creating a Samanage test user

To enable Azure AD users to log in to Samanage, they must be provisioned into Samanage.
In the case of Samanage, provisioning is a manual task.

To provision a user account, perform the following steps:

  1. Log into your Samanage company site as an administrator.

  2. Click Dashboard and select Setup in left navigation pan.

    Setup

  3. Click the Users tab

    Users

  4. Click New User.

    New User

  5. Type the Name and the Email Address of an Azure Active Directory account you want to provision and click Create user.

    Create User

    Note

    The Azure Active Directory account holder will receive an email and follow a link to confirm their account before it becomes active. You can use any other Samanage user account creation tools or APIs provided by Samanage to provision Azure Active Directory user accounts.

Assigning the Azure AD test user

In this section, you enable Britta Simon to use Azure single sign-on by granting access to Samanage.

Assign User

To assign Britta Simon to Samanage, perform the following steps:

  1. In the Azure portal, open the applications view, and then navigate to the directory view and go to Enterprise applications then click All applications.

    Assign User

  2. In the applications list, select Samanage.

    Configure Single Sign-On

  3. In the menu on the left, click Users and groups.

    Assign User

  4. Click Add button. Then select Users and groups on Add Assignment dialog.

    Assign User

  5. On Users and groups dialog, select Britta Simon in the Users list.

  6. Click Select button on Users and groups dialog.

  7. Click Assign button on Add Assignment dialog.

Testing single sign-on

In this section, you test your Azure AD single sign-on configuration using the Access Panel.

When you click the Samanage tile in the Access Panel, you should get automatically signed-on to your Samanage application. For more information about the Access Panel, see Introduction to the Access Panel.

Additional resources