Tutorial: Azure Active Directory integration with Citrix ShareFile

In this tutorial, you learn how to integrate Citrix ShareFile with Azure Active Directory (Azure AD).

Integrating Citrix ShareFile with Azure AD provides you with the following benefits:

  • You can control in Azure AD who has access to Citrix ShareFile.
  • You can enable your users to automatically get signed-on to Citrix ShareFile (Single Sign-On) with their Azure AD accounts.
  • You can manage your accounts in one central location - the Azure portal.

If you want to know more details about SaaS app integration with Azure AD, see what is application access and single sign-on with Azure Active Directory.

Prerequisites

To configure Azure AD integration with Citrix ShareFile, you need the following items:

  • An Azure AD subscription
  • A Citrix ShareFile single sign-on enabled subscription

Note

To test the steps in this tutorial, we do not recommend using a production environment.

To test the steps in this tutorial, you should follow these recommendations:

  • Do not use your production environment, unless it is necessary.
  • If you don't have an Azure AD trial environment, you can get a one-month trial.

Scenario description

In this tutorial, you test Azure AD single sign-on in a test environment. The scenario outlined in this tutorial consists of two main building blocks:

  1. Add Citrix ShareFile from the gallery
  2. Configure and test Azure AD single sign-on

To configure the integration of Citrix ShareFile into Azure AD, you need to add Citrix ShareFile from the gallery to your list of managed SaaS apps.

To add Citrix ShareFile from the gallery, perform the following steps:

  1. In the Azure portal, on the left navigation panel, click Azure Active Directory icon.

    The Azure Active Directory button

  2. Navigate to Enterprise applications. Then go to All applications.

    The Enterprise applications blade

  3. To add new application, click New application button on the top of dialog.

    The New application button

  4. In the search box, type Citrix ShareFile, select Citrix ShareFile from result panel then click Add button to add the application.

    Citrix ShareFile in the results list

Configure and test Azure AD single sign-on

In this section, you configure and test Azure AD single sign-on with Citrix ShareFile based on a test user called "Britta Simon".

For single sign-on to work, Azure AD needs to know what the counterpart user in Citrix ShareFile is to a user in Azure AD. In other words, a link relationship between an Azure AD user and the related user in Citrix ShareFile needs to be established.

In Citrix ShareFile, assign the value of the user name in Azure AD as the value of the Username to establish the link relationship.

To configure and test Azure AD single sign-on with Citrix ShareFile, you need to complete the following building blocks:

  1. Configure Azure AD Single Sign-On - to enable your users to use this feature.
  2. Create an Azure AD test user - to test Azure AD single sign-on with Britta Simon.
  3. Create a Citrix ShareFile test user - to have a counterpart of Britta Simon in Citrix ShareFile that is linked to the Azure AD representation of user.
  4. Assign the Azure AD test user - to enable Britta Simon to use Azure AD single sign-on.
  5. Test single sign-on - to verify whether the configuration works.

Configure Azure AD single sign-on

In this section, you enable Azure AD single sign-on in the Azure portal and configure single sign-on in your Citrix ShareFile application.

To configure Azure AD single sign-on with Citrix ShareFile, perform the following steps:

  1. In the Azure portal, on the Citrix ShareFile application integration page, click Single sign-on.

    Configure single sign-on link

  2. On the Single sign-on dialog, select Mode as SAML-based Sign-on to enable single sign-on.

    Single sign-on dialog box

  3. On the Citrix ShareFile Domain and URLs section, perform the following steps:

    Citrix ShareFile Domain and URLs single sign-on information

    a. In the Sign-on URL textbox, type a URL using the following pattern: https://<tenant-name>.sharefile.com/saml/login

    b. In the Identifier (Entity ID) textbox, type a URL using the following pattern:

    https://<tenant-name>.sharefile.com
    https://<tenant-name>.sharefile.com/saml/info
    https://<tenant-name>.sharefile1.com/saml/info
    https://<tenant-name>.sharefile1.eu/saml/info
    https://<tenant-name>.sharefile.eu/saml/info

    c. In the Reply URL textbox, type a URL using the following pattern:

    https://<tenant-name>.sharefile.com/saml/acs
    https://<tenant-name>.sharefile.eu/saml/<URL path>
    https://<tenant-name>.sharefile.com/saml/<URL path>

    Note

    These values are not real. Update these values with the actual Sign-On URL, Identifier and Reply URL. Contact Citrix ShareFile Client support team to get these values.

  4. On the SAML Signing Certificate section, click Certificate (Base64) and then save the certificate file on your computer.

    The Certificate download link

  5. Click Save button.

    Configure Single Sign-On Save button

  6. On the Citrix ShareFile Configuration section, click Configure Citrix ShareFile to open Configure sign-on window. Copy the Sign-Out URL, SAML Entity ID, and SAML Single Sign-On Service URL from the Quick Reference section.

    Citrix ShareFile Configuration

  7. In a different web browser window, log into your Citrix ShareFile company site as an administrator.

  8. In the toolbar on the top, click Admin.

  9. In the left navigation pane, select Configure Single Sign-On.

    Account Administration

  10. On the Single Sign-On/ SAML 2.0 Configuration dialog page under Basic Settings, perform the following steps:

    Single sign-on

    a. Click Enable SAML.

    b. In Your IDP Issuer/ Entity ID textbox, paste the value of SAML Entity ID which you have copied from Azure portal.

    c. Click Change next to the X.509 Certificate field and then upload the certificate you downloaded from the Azure portal.

    d. In Login URL textbox, paste the value of SAML Single Sign-On Service URL which you have copied from Azure portal.

    e. In Logout URL textbox, paste the value of Sign-Out URL which you have copied from Azure portal.

  11. Click Save on the Citrix ShareFile management portal.

Create an Azure AD test user

The objective of this section is to create a test user in the Azure portal called Britta Simon.

Create an Azure AD test user

To create a test user in Azure AD, perform the following steps:

  1. In the Azure portal, in the left pane, click the Azure Active Directory button.

    The Azure Active Directory button

  2. To display the list of users, go to Users and groups, and then click All users.

    The "Users and groups" and "All users" links

  3. To open the User dialog box, click Add at the top of the All Users dialog box.

    The Add button

  4. In the User dialog box, perform the following steps:

    The User dialog box

    a. In the Name box, type BrittaSimon.

    b. In the User name box, type the email address of user Britta Simon.

    c. Select the Show Password check box, and then write down the value that's displayed in the Password box.

    d. Click Create.

Create a Citrix ShareFile test user

In order to enable Azure AD users to log into Citrix ShareFile, they must be provisioned into Citrix ShareFile. In the case of Citrix ShareFile, provisioning is a manual task.

To provision a user account, perform the following steps:

  1. Log in to your Citrix ShareFile tenant.

  2. Click Manage Users > Manage Users Home > + Create Employee.

    Create Employee

  3. On the Basic Information section, perform below steps:

    Basic Information

    a. In the Email Address textbox, type the email address of Britta Simon as brittasimon@contoso.com.

    b. In the First Name textbox, type first name of user as Britta.

    c. In the Last Name textbox, type last name of user as Simon.

  4. Click Add User.

    Note

    The Azure AD account holder will receive an email and follow a link to confirm their account before it becomes active.You can use any other Citrix ShareFile user account creation tools or APIs provided by Citrix ShareFile to provision Azure AD user accounts.

Assign the Azure AD test user

In this section, you enable Britta Simon to use Azure single sign-on by granting access to Citrix ShareFile.

Assign the user role

To assign Britta Simon to Citrix ShareFile, perform the following steps:

  1. In the Azure portal, open the applications view, and then navigate to the directory view and go to Enterprise applications then click All applications.

    Assign User

  2. In the applications list, select Citrix ShareFile.

    The Citrix ShareFile link in the Applications list

  3. In the menu on the left, click Users and groups.

    The "Users and groups" link

  4. Click Add button. Then select Users and groups on Add Assignment dialog.

    The Add Assignment pane

  5. On Users and groups dialog, select Britta Simon in the Users list.

  6. Click Select button on Users and groups dialog.

  7. Click Assign button on Add Assignment dialog.

Test single sign-on

In this section, you test your Azure AD single sign-on configuration using the Access Panel.

When you click the Citrix ShareFile tile in the Access Panel, you should get automatically signed-on to your Citrix ShareFile application. For more information about the Access Panel, see Introduction to the Access Panel.

Additional resources