Responsible Innovation: A Best Practices Toolkit
This toolkit provides developers with a set of practices in development, for anticipating and addressing the potential negative impacts of technology on people. We are sharing this as an early stage practice for feedback and learning.
Judgment Call is an award-winning game and team-based activity that puts Microsoft’s AI principles of fairness, privacy and security, reliability and safety, transparency, inclusion, and accountability into action. The game provides an easy-to-use method for cultivating stakeholder empathy through scenario-imagining. Game participants write product reviews from the perspective of a particular stakeholder, describing what kind of impact and harms the technology could produce from their point of view.
Harms Modeling is a framework for product teams, grounded in four core pillars that examine how people's lives can be negatively impacted by technology: injuries, denial of consequential services, infringement on human rights, and erosion of democratic & societal structures. Similar to Security Threat Modeling, Harms Modeling enables product teams to anticipate potential real-world impacts of technology, which is a cornerstone of responsible development.
Community Jury is a technique that brings together diverse stakeholders impacted by a technology. It is an adaptation of the citizen jury. The stakeholders are provided an opportunity to learn from experts about a project, deliberate together, and give feedback on use cases and product design. This technique allows project teams to collaborate with researchers to identify stakeholder values, and understand the perceptions and concerns of impacted stakeholders.