Troubleshoot Azure Automation account issues

This article discusses solutions to problems that you might encounter when you use an Azure Automation account. For general information about Automation accounts, see Azure Automation account authentication overview.

Scenario: Unable to register Automation Resource Provider for subscriptions

Issue

When you work with management features, for example, Update Management, in your Automation account, you encounter the following error:

Error details: Unable to register Automation Resource Provider for subscriptions:

Cause

The Automation Resource Provider isn't registered in the subscription.

Resolution

To register the Automation Resource Provider, follow these steps in the Azure portal:

  1. From your browser, go to the Azure portal.

  2. Go to Subscriptions, and select your subscription.

  3. Under Settings, select Resource Providers.

  4. From the list of resource providers, verify that the Microsoft.Automation resource provider is registered.

  5. If the provider isn't listed, register it as described in Resolve errors for resource provider registration.

Next steps

If this article doesn't resolve your issue, try one of the following channels for additional support:

  • Get answers from Azure experts through Azure Forums.
  • Connect with @AzureSupport. This is the official Microsoft Azure account for connecting the Azure community to the right resources: answers, support, and experts.
  • File an Azure support incident. Go to the Azure support site, and select Get Support.