Unified cross-component transaction diagnostics

The unified diagnostics experience automatically correlates server-side telemetry from across all your Application Insights monitored components into a single view. It doesn't matter if you have multiple resources. Application Insights detects the underlying relationship and allows you to easily diagnose the application component, dependency, or exception that caused a transaction slowdown or failure.

What is a Component?

Components are independently deployable parts of your distributed/microservices application. Developers and operations teams have code-level visibility or access to telemetry generated by these application components.

  • Components are different from "observed" external dependencies such as SQL, Event Hubs etc. which your team/organization may not have access to (code or telemetry).
  • Components run on any number of server/role/container instances.
  • Components can be separate Application Insights instrumentation keys (even if subscriptions are different) or different roles reporting to a single Application Insights instrumentation key. The new experience shows details across all components, regardless of how they have been set up.


  • Missing the related item links? All of the related telemetry are in the top and bottom sections of the left side.

Transaction diagnostics experience

This view has four key parts: results list, a cross-component transaction chart, a time-sequence list of all telemetry related to this operation, and the details pane for any selected telemetry item on the left.

Key parts

Cross-component transaction chart

This chart provides a timeline with horizontal bars during requests and dependencies across components. Any exceptions that are collected are also marked on the timeline.

  • The top row on this chart represents the entry point, the incoming request to the first component called in this transaction. The duration is the total time taken for the transaction to complete.
  • Any calls to external dependencies are simple non-collapsible rows, with icons representing the dependency type.
  • Calls to other components are collapsible rows. Each row corresponds to a specific operation invoked at the component.
  • By default, the request, dependency, or exception that you selected is displayed on the right side.
  • Select any row to see its details on the right.


Calls to other components have two rows: one row represents the outbound call (dependency) from the caller component, and the other row corresponds to the inbound request at the called component. The leading icon and distinct styling of the duration bars help differentiate between them.

All telemetry with this Operation ID

This section shows flat list view in a time sequence of all the telemetry related to this transaction. It also shows the custom events, and traces that aren't displayed in the transaction chart. You can filter this list to telemetry generated by a specific component/call. You can select any telemetry item in this list to see corresponding details on the right.

Time sequence of all telemetry

Details of the selected telemetry

This collapsible pane shows the detail of any selected item from the transaction chart, or the list. "Show all" lists all of the standard attributes that are collected. Any custom attributes are separately listed below the standard set. Select the "..." below the stack trace window to get an option to copy the trace. "Open profiler traces" or "Open debug snapshot" shows code level diagnostics in corresponding detail panes.

Exception detail

Search results

This collapsible pane shows the other results that meet the filter criteria. Select any result to update the respective details the three sections listed above. We try to find samples that are most likely to have the details available from all components even if sampling is in effect in any of them. These are shown as "suggested" samples.

Search results

Profiler and snapshot debugger

Application Insights profiler or snapshot debugger help with code-level diagnostics of performance and failure issues. With this experience, you can see profiler traces or snapshots from any component with a single selection.

If you couldn't get Profiler working, contact serviceprofilerhelp@microsoft.com

If you couldn't get Snapshot Debugger working, contact snapshothelp@microsoft.com

Profiler Integration


I see a single component on the chart, and the others are only showing as external dependencies without any detail of what happened within those components.

Potential reasons:

  • Are the other components instrumented with Application Insights?
  • Are they using the latest stable Application Insights SDK?
  • If these components are separate Application Insights resources, do you have required access If you do have access and the components are instrumented with the latest Application Insights SDKs, let us know via the top right feedback channel.

I see duplicate rows for the dependencies. Is this expected?

At this time, we're showing the outbound dependency call separate from the inbound request. Typically, the two calls look identical with only the duration value being different due to the network round trip. The leading icon and distinct styling of the duration bars help differentiate between them. Is this presentation of the data confusing? Give us your feedback!

What about clock skews across different component instances?

Timelines are adjusted for clock skews in the transaction chart. You can see the exact timestamps in the details pane or by using Analytics.

Why is the new experience missing most of the related items queries?

This is by design. All of the related items, across all components, are already available on the left side (top and bottom sections). The new experience has two related items that the left side doesn't cover: all telemetry from five minutes before and after this event and the user timeline.

I see more events than expected in the transaction diagnostics experience when using the Application Insights JavaScript SDK. Is there a way to see fewer events per transaction?

The transaction diagnostics experience shows all telemetry in a single operation that share an Operation ID. By default, the Application Insights SDK for JavaScript creates a new operation for each unique page view. In a Single Page Application (SPA), only one page view event will be generated and a single Operation ID will be used for all telemetry generated, this can result in many events being correlated to the same operation. In these scenarios, you can use Automatic Route Tracking to automatically create new operations for navigation in your single page app. You must turn on enableAutoRouteTracking so a page view is generated every time the URL route is updated (logical page view occurs). If you want to manually refresh the Operation ID, you can do so by calling appInsights.properties.context.telemetryTrace.traceID = Microsoft.ApplicationInsights.Telemetry.Util.generateW3CId(). Manually triggering a PageView event will also reset the Operation ID.

Why do transaction detail durations not add up to the top-request duration?

Time not explained in the gantt chart, is time that isn't covered by a tracked dependency. This can be due to either external calls that weren't instrumented (automatically or manually), or that the time taken was in process rather than because of an external call.

If all calls were instrumented, in process is the likely root cause for the time spent. A useful tool for diagnosing the process is the Application Insights profiler.