To understand your Azure bill, compare your invoice with the detailed daily usage file, and the cost management reports in the Azure portal.
For invoice PDF and detailed daily usage file CSV download, see How to get your Azure billing invoice and daily usage data.
For detailed terms and descriptions of your invoice and detailed daily usage file, see Understand terms on your Microsoft Azure invoice and Understand terms on your Microsoft Azure detailed usage.
For details on the cost management reports, see Azure portal cost management.
How do I make sure that the charges in my invoice are correct?
If there is a charge on your invoice that you would like more details on, there are a couple of options:
Review your invoice and compare the usage and costs with the detailed usage CSV file
The detailed usage CSV file provides your charges by billing period and daily usage. To get your detailed usage CSV file, see How to get your Azure billing invoice and daily usage data.
Your usage charges are displayed at the meter level. The following list of terms mean the same thing between the invoice and the detailed usage file. For example, the billing cycle on the invoice is equivalent to the billing period shown on the detailed usage file.
|Invoice (PDF)||Detailed usage (CSV)|
|Billing cycle||Billing Period|
The usage charges section of your invoice has the total value for each meter that was consumed during your billing period. For example, the following screenshot shows a usage charge for the Azure Scheduler service.
The same charge is shown in the statement section of your detailed usage CSV.
Additionally, there is a daily usage section in the detailed usage CSV file. The section has line items for each day that the meter was consumed. These line items should add up to the consumed quantity for the meter during the billing period.
For detailed sections, terms and descriptions of the invoice. See here.
For detailed sections, terms and descriptions of the detailed daily usage file, see here.
Review your invoice and compare with the usage and costs in the Azure portal
The Azure portal can also help you verify your charges. The Azure portal provides cost management charts for quick overviews of your usage and charges on your invoice.
Some examples of cost management tools available in the Azure portal:
This chart provides current costs by resource.
This chart shows the current costs on this subscription and forecasts cost for the rest of the billing period.
The cost analysis provides resource and meter level usage for various billing periods.
To learn more, see Prevent unexpected costs with Azure billing and cost management.
What about external service charges?
External services (also known as Marketplace orders) are provided by independent service vendors and are billed separately. The charges don't show up on the Azure invoice. To learn more, see Understand your Azure external service charges.
How do I make a payment?
If you set up a credit card or a debit card as your payment method, the payment is made automatically. On your credit card statement, the line item would say MSFT Azure.
How do I check the status of a payment made by credit card?
Create a support ticket to ask for the status of your payment.
Tips for cost management
- Estimate costs using the pricing calculator, total cost of ownership calculator, and when you add a service
- Set up billing alerts
- Review your usage and costs regularly in Azure portal
Need help? Contact support.
If you still need help, contact support to get your issue resolved quickly.