Azure Media Services overview

Microsoft Azure Media Services (AMS) is an extensible cloud-based platform that enables developers to build scalable media management and delivery applications. Media Services is based on REST APIs that enable you to securely upload, store, encode, and package video or audio content for both on-demand and live streaming delivery to various clients (for example, TV, PC, and mobile devices).

You can build end-to-end workflows using entirely Media Services. You can also choose to use third-party components for some parts of your workflow. For example, encode using a third-party encoder. Then, upload, protect, package, deliver using Media Services. You can choose to stream your content live or deliver content on-demand.


No new features or functionality are being added to Media Services v2.


To start using Azure Media Services, you should have the following:

SDKs and tools

To build Media Services solutions, you can use:


To get the latest version of Java SDK and get started developing with Java, see Get started with the Java client SDK for Media Services.
To download the latest PHP SDK for Media Services, look for version 0.5.7 of the Microsoft/WindowAzure package in the Packagist repository.

Code samples

Find multiple code samples in the Azure Code Samples gallery: Azure Media Services code samples.


For Azure Media Services concepts, see Concepts.

Supported scenarios and availability of Media Services across data centers

For detailed information, see AMS scenarios and availability of features and services across data centers.

Service Level Agreement (SLA)

  • For Media Services Encoding, we guarantee 99.9% availability of REST API transactions.
  • For Streaming, we will successfully service requests with a 99.9% availability guarantee for existing media content when a standard or premium streaming endpoint is purchased.
  • For Live Channels, we guarantee that running Channels will have external connectivity at least 99.9% of the time.
  • For Content Protection, we guarantee that we will successfully fulfill key requests at least 99.9% of the time.
  • For Indexer, we will successfully service Indexer Task requests processed with an Encoding Reserved Unit 99.9% of the time.

For more information, see Microsoft Azure SLA.

For information about availability in datacenters, see the Availability section.


Azure Support provides support options for Azure, including Media Services.

Provide feedback

Use the User Voice forum to provide feedback and make suggestions on how to improve Azure Media Services. You also can go directly to one of the following categories: