Deploy the StorSimple Snapshot Manager MMC snap-in

Overview

The StorSimple Snapshot Manager is a Microsoft Management Console (MMC) snap-in that simplifies data protection and backup management in a Microsoft Azure StorSimple environment. With StorSimple Snapshot Manager, you can manage Microsoft Azure StorSimple on-premises and cloud storage as if it were a fully integrated storage system, thus simplifying backup and restore processes and reducing costs.

This tutorial describes configuration requirements, as well as procedures for installing, removing, and upgrading StorSimple Snapshot Manager.

Note

  • You cannot use StorSimple Snapshot Manager to manage Microsoft Azure StorSimple Virtual Arrays (also known as StorSimple on-premises virtual devices).
  • If you plan to install StorSimple Update 2 on your StorSimple device, be sure to download the latest version of StorSimple Snapshot Manager and install it before you install StorSimple Update 2. The latest version of StorSimple Snapshot Manager is backward compatible and works with all released versions of Microsoft Azure StorSimple. If you are using the previous version of StorSimple Snapshot Manager, you will need to update it (you do not need to uninstall the previous version before you install the new version).

StorSimple Snapshot Manager installation

StorSimple Snapshot Manager can be installed on computers that are running the Windows Server 2008 R2 SP1, Windows Server 2012, or Windows Server 2012 R2 operating system. On servers running Windows 2008 R2, you must also install Windows Server 2008 SP1 and Windows Management Framework 3.0.

Before you install or upgrade the StorSimple Snapshot Manager snap-in for the Microsoft Management Console (MMC), make sure that the Microsoft Azure StorSimple device and host server are configured correctly.

Configure prerequisites

The following steps provide a high-level overview of configuration tasks that you must complete before you install the StorSimple Snapshot Manager. For complete Microsoft Azure StorSimple configuration and setup information, including system requirements and step-by-step instructions, see Deploy your on-premises StorSimple device.

Before you install StorSimple Snapshot Manager

  1. Unpack, mount, and connect the Microsoft Azure StorSimple device as described in Install your StorSimple 8100 device or Install your StorSimple 8600 device.

  2. Make sure that your host computer is running one of the following operating systems:

    • Windows Server 2008 R2 (on servers running Windows 2008 R2, you must also install Windows Server 2008 SP1 and Windows Management Framework 3.0)

    • Windows Server 2012

    • Windows Server 2012 R2

      For a StorSimple virtual device, the host must be a Microsoft Azure Virtual Machine.

  3. Make sure that you meet all the Microsoft Azure StorSimple configuration requirements. For details, go to Deployment prerequisites.

  4. Connect the device to the host and perform the initial configuration. For details, go to Deployment steps.

  5. Create volumes on the device, assign them to the host, and verify that the host can mount and use them. StorSimple Snapshot Manager supports the following types of volumes:

Install a new StorSimple Snapshot Manager

Before installing StorSimple Snapshot Manager, make sure that the volumes you created on the StorSimple device or StorSimple virtual device are mounted, initialized, and formatted as described in Configure prerequisites.

Important

  • For a StorSimple virtual device, the host must be a Microsoft Azure Virtual Machine.
  • The host must be running Windows 2008 R2, Windows Server 2012, or Windows Server 2012 R2. If your server is running Windows Server 2008 R2, you must also install Windows Server 2008 SP1 and Windows Management Framework 3.0.
  • You must configure an iSCSI connection from the host to the StorSimple device before you can connect the device to StorSimple Snapshot Manager.

Follow these steps to complete a fresh installation of StorSimple Snapshot Manager. If you are installing an upgrade, go to Upgrade or reinstall StorSimple Snapshot Manager.

  • Step 1: Install StorSimple Snapshot Manager
  • Step 2: Connect StorSimple Snapshot Manager to a device
  • Step 3: Verify the connection to the device

Step 1: Install StorSimple Snapshot Manager

Use the following steps to install StorSimple Snapshot Manager.

To install StorSimple Snapshot Manager

  1. Download the StorSimple Snapshot Manager software (go to StorSimple Snapshot Manager in the Microsoft Download Center) and save it locally on the host.

  2. In File Explorer, right-click the compressed folder, and then click Extract all.

  3. In the Extract Compressed (Zipped) Folders window, in the Select a destination and extract files box, type or browse to the path where you would like to file to be extracted.

    Important

    You must install StorSimple Snapshot Manager on the C: drive.

  4. Select the Show extracted files when complete check box, and then click Extract.

    Extract files dialog box

  5. When the extraction is finished, the destination folder opens. Double-click the application setup icon that appears in the destination folder.

  6. When the Setup Successful message appears, click Close. You should see the StorSimple Snapshot Manager icon on your desktop.

    desktop icon

Step 2: Connect StorSimple Snapshot Manager to a device

Use the following steps to connect StorSimple Snapshot Manager to a StorSimple device.

To connect StorSimple Snapshot Manager to a device

  1. Click the StorSimple Snapshot Manager icon on your desktop. The StorSimple Snapshot Manager window appears. The window contains a Scope pane, a Results pane, and an Actions pane.

    StorSimple Snapshot Manager user interface

    • The Scope pane (the left pane) contains a list of nodes organized in a tree structure. You can expand some nodes to select a view or specific data related to that node. Click the arrow icon to expand or collapse a node. Right-click an item in the Scope pane to see a list of available actions for that item.

    • The Results pane (the center pane) contains detailed status information about the node, view, or data that you selected in the Scope pane.

    • The Actions pane lists the operations that you can perform on the node, view, or data that you selected in the Scope pane.

      For a complete description of the StorSimple Snapshot Manager user interface, see StorSimple Snapshot Manager user interface.

  2. In the Scope pane, right-click the Devices node, and then click Configure a device. The Configure a Device dialog box appears.

    Configure a device

  3. In the Device list box, select the IP address of the Microsoft Azure StorSimple device or virtual device. In the Password text box, type the StorSimple Snapshot Manager password that you created for the device in the Azure portal. Click OK.

  4. StorSimple Snapshot Manager searches for the device that you identified. If the device is available, StorSimple Snapshot Manager adds a connection. You can verify the connection to the device to confirm that the connection was added successfully.

    If the device is unavailable for any reason, StorSimple Snapshot Manager returns an error message. Click OK to close the error message, and then click Cancel to close the Configure a Device dialog box.

  5. When it connects to a device, StorSimple Snapshot Manager imports each volume group configured for that device, provided that the volume group has associated backups. Volume groups that do not have associated backups are not imported. Additionally, backup policies that were created for a volume group are not imported. To see the imported groups, right-click the top-most Volume Groups node in the Scope pane, and click Toggle imported groups.

Step 3: Verify the connection to the device

Use the following steps to verify that StorSimple Snapshot Manager is connected to the StorSimple device.

To verify the connection

  1. In the Scope pane, click the Devices node.

    StorSimple Snapshot Manager device status

  2. Check the Results pane:

    • If a green indicator appears on the device icon and Available appears in the Status column, then the device is connected.
    • If a red indicator appears on the device icon and Unavailable appears in the Status column, then the device is not connected.
    • If Refreshing appears in the Status column, then StorSimple Snapshot Manager is retrieving volume groups and associated backups for a connected device.

Upgrade or reinstall StorSimple Snapshot Manager

You should uninstall StorSimple Snapshot Manager completely before you upgrade or reinstall the software.

Before reinstalling StorSimple Snapshot Manager, back up the existing StorSimple Snapshot Manager database on the host computer. This saves the backup policies and configuration information so that you can easily restore this data from backup.

Follow these steps if you are upgrading or reinstalling StorSimple Snapshot Manager:

  • Step 1: Uninstall StorSimple Snapshot Manager
  • Step 2: Back up the StorSimple Snapshot Manager database
  • Step 3: Reinstall StorSimple Snapshot Manager and restore the database

Step 1: Uninstall StorSimple Snapshot Manager

Use the following steps to uninstall StorSimple Snapshot Manager.

To uninstall StorSimple Snapshot Manager

  1. On the host computer, open the Control Panel, click Programs, and then click Programs and Features.

  2. In the left pane, click Uninstall or change a program.

  3. Right-click StorSimple Snapshot Manager, and then click Uninstall.

  4. This starts the StorSimple Snapshot Manager Setup program. Click Modify Setup, and then click Uninstall.

    Note

    If there are any MMC processes running in the background, such as StorSimple Snapshot Manager or Disk Management, the uninstall will fail and you will receive a message to close all instances of MMC before you attempt to uninstall the program. Select Automatically close applications and attempt to restart them after setup is complete, and then click OK.

  5. When the uninstall process is finished, a Setup Successful message appears. Click Close.

Step 2: Back up the StorSimple Snapshot Manager database

Use the following steps to create and save a copy of the StorSimple Snapshot Manager database.

To back up the database

  1. Stop the Microsoft StorSimple Management Service:

    1. Start Server Manager.

    2. On the Server Manager Dashboard, on the Tools menu, select Services.

    3. On the Services page, select Microsoft StorSimple Management Service.

    4. In the right pane, under Microsoft StorSimple Management Service, click Stop the service.

      Stop the StorSimple Device Manager service

  2. Browse to C:\ProgramData\Microsoft\StorSimple\BACatalog.

    Note

    ProgramData is a hidden folder.

  3. Find the catalog XML file, copy the file, and store the copy in a safe location or in the cloud.

    StorSimple backup catalog file

  4. Restart the Microsoft StorSimple Management Service:

    1. On the Server Manager Dashboard, on the Tools menu, select Services.
    2. On the Services page, select the Microsoft StorSimple Management Service.
    3. In the right pane, under Microsoft StorSimple Management Service, click Restart the service.

Step 3: Reinstall StorSimple Snapshot Manager and restore the database

To reinstall StorSimple Snapshot Manager, follow the steps in Install a new StorSimple Snapshot Manager. Then, use the following procedure to restore the StorSimple Snapshot Manager database.

To restore the database

  1. Stop the Microsoft StorSimple Management Service:

    1. Start Server Manager.
    2. On the Server Manager Dashboard, on the Tools menu, select Services.
    3. On the Services page, select Microsoft StorSimple Management Service.
    4. In the right pane, under Microsoft StorSimple Management Service, click Stop the service.
  2. Browse to C:\ProgramData\Microsoft\StorSimple\BACatalog.

    Note

    ProgramData is a hidden folder.

  3. Delete the catalog XML file, and replace it with the version that you saved earlier.

  4. Restart the Microsoft StorSimple Management Service:

    1. On the Server Manager Dashboard, on the Tools menu, select Services.
    2. On the Services page, select Microsoft StorSimple Management Service.
    3. In the right pane, under Microsoft StorSimple Management Service, click Restart the service.

Next steps