Use StorSimple Snapshot Manager to connect and manage StorSimple devices

Overview

You can use nodes in the StorSimple Snapshot Manager Scope pane to verify imported StorSimple device data and refresh connected storage devices. Additionally, when you click the Devices node, you can see a list of connected devices and corresponding status information in the Results pane.

Connected devices

Figure 1: StorSimple Snapshot Manager connected device

Depending on your View selections, the Results pane shows the following information about each device. (For more information about configuring a view, go to View menu.

Results column Description
Name The name of the device as configured in the Azure classic portal
Model The model number of the device
Version The version of the software installed on the device
Status Whether the device is available
Last Synced Date and time when the device was last synchronized
Serial No. The serial number for the device

If you right-click the Devices node in the Scope pane, you can select from the following actions:

  • Add or replace a device
  • Connect a device and verify imports
  • Refresh connected devices

If you click the Devices node and then right-click a device name in the Results pane, you can select from the following actions:

  • Authenticate a device
  • View device details
  • Refresh a device
  • Delete a device configuration
  • Change a device password

Note

All of these actions are also available in the Actions pane.

This tutorial explains how to use StorSimple Snapshot Manager to connect and manage devices and perform the following tasks:

  • Add or replace a device
  • Connect a device and verify imports
  • Refresh connected devices
  • Authenticate a device
  • View device details
  • Refresh an individual device
  • Delete a device configuration
  • Change an expired device password
  • Replace a failed device

Note

For general information about using the StorSimple Snapshot Manager interface, go to StorSimple Snapshot Manager user interface.

Add or replace a device

Use the following procedure to add or replace a StorSimple device.

To add or replace a device

  1. Click the desktop icon to start StorSimple Snapshot Manager.

  2. In the Scope pane, right-click the Devices node, and then click Configure a device. The Configure a Device dialog box appears.

    Configure a StorSimple device

  3. In the Device drop-down box, select the IP address of the device or virtual device.

  4. In the Password text box, type the StorSimple Snapshot Manager password that you created for the device in the Azure classic portal. Click OK. StorSimple Snapshot Manager searches for the device that you identified.

    • If the device is available, StorSimple Snapshot Manager adds a connection.
    • If the device is unavailable for any reason, StorSimple Snapshot Manager returns an error message. Click OK to close the error message, and then click Cancel to close the Configure a Device dialog box.

Connect a device and verify imports

Use the following procedure to connect a StorSimple device and verify that any existing volume groups that have associated backups are imported.

To connect a device and verify imports

  1. To connect a device to StorSimple Snapshot Manager, follow the instructions in Add or replace a device. When it connects to a device, StorSimple Snapshot Manager responds as follows:

    • If the device is unavailable for any reason, StorSimple Snapshot Manager returns an error message.

    • If the device is available, StorSimple Snapshot Manager adds a connection. When you select the device, it appears in the Results pane, and the status field indicates that the device is Available. StorSimple Snapshot Manager imports any volume groups configured for the device, provided that the volume groups have associated backups. Backup policies are not imported. Volume groups that do not have associated backups are not imported.

  2. Click the desktop icon to start StorSimple Snapshot Manager.

  3. Right-click the top node in the Scope pane, and then click Toggle Imports Display.

    Select Toggle Imports Display

  4. The Toggle Imports Display dialog box appears, showing the status of the imported volume groups and backups. Click OK.

After the volume groups and backups are successfully imported, you can use StorSimple Snapshot Manager to manage them, just as you would manage volume groups and backups that you created and configured with StorSimple Snapshot Manager.

Refresh connected devices

Use the following procedure to synchronize the connected StorSimple devices with StorSimple Snapshot Manager.

To refresh connected devices

  1. Click the desktop icon to start StorSimple Snapshot Manager.

  2. In the Scope pane, right-click Devices, and then click Refresh Devices. This synchronizes the connected devices with StorSimple Snapshot Manager so that you can view the volume groups and backups, including any recent additions.

    Refresh the StorSimple devices

The Refresh Devices action retrieves any new volume groups and any associated backups from connected devices. Unlike the Rescan volumes action available for the Volumes node, Refresh Devices does not restore the backup registry.

Authenticate a device

Use the following procedure to authenticate a StorSimple device with StorSimple Snapshot Manager.

To authenticate a device

  1. Click the desktop icon to start StorSimple Snapshot Manager.

  2. In the Scope pane, click Devices.

  3. In the Results pane, right-click the name of the device, and then click Authenticate.

  4. The Authenticate dialog box appears. Type the device password, and then click OK.

    Authenticate dialog box

View device details

Use the following procedure to view the details of a StorSimple device and, if necessary, resynchronize the device with StorSimple Snapshot Manager.

To view and resynchronize device details

  1. Click the desktop icon to start StorSimple Snapshot Manager.
  2. In the Scope pane, click Devices.
  3. In the Results pane, right-click the name of the device, and then click Details.

4.The Device Details dialog box appears. This box shows the name, model, version, serial number, status, target iSCSI Qualified Name (IQN), and last synchronization date and time.

  • Click Resync to synchronize the device.

  • Click OK or Cancel to close the dialog box.

    Device details

Refresh an individual device

Use the following procedure to resynchronize an individual StorSimple device with StorSimple Snapshot Manager.

To refresh a device

  1. Click the desktop icon to start StorSimple Snapshot Manager.
  2. In the Scope pane, click Devices.
  3. In the Results pane, right-click the name of the device, and then click Refresh Device. This synchronizes the device with StorSimple Snapshot Manager.

Delete a device configuration

Use the following procedure to delete an individual StorSimple device configuration from StorSimple Snapshot Manager.

To delete a device configuration

  1. Click the desktop icon to start StorSimple Snapshot Manager.

  2. In the Scope pane, click Devices.

  3. In the Results pane, right-click the name of the device, and then click Delete.

  4. The following message appears. Click Yes to delete the configuration or click No to cancel the deletion.

    Delete device configuration

Change an expired device password

You must enter a password to authenticate a StorSimple device with StorSimple Snapshot Manager. You configure this password when you use the Windows PowerShell interface to set up the device. However, the password can expire. If this happens, you can use the Azure classic portal to change the password. Then, because the device was configured in StorSimple Snapshot Manager before the password expired, you must re-authenticate the device in StorSimple Snapshot Manager.

To change the expired password

  1. In the Azure classic portal, start the StorSimple Manager service.
  2. Click Devices > Configure for the device.
  3. Scroll down to the StorSimple Snapshot Manager section. Enter a password that is 14-15 characters. Make sure that the password contains a mix of uppercase, lowercase, numeric, and special characters.
  4. Re-enter the password to confirm it.
  5. Click Save at the bottom of the page.

To re-authenticate the device

  1. Start StorSimple Snapshot Manager.
  2. In the Scope pane, click Devices. A list of configured devices appears in the Results pane.
  3. Select the device, right-click, and then click Authenticate.
  4. In the Authenticate window, enter the new password.
  5. Select the device, right-click, and select Refresh device. This synchronizes the device with StorSimple Snapshot Manager.

Replace a failed device

If a StorSimple device fails and is replaced by a standby (failover) device, use the following steps to connect to the new device and view the associated backups.

To connect to a new device after failover

  1. Reconfigure the iSCSI connection to the new device. For instructions, go to "Step 7: Mount, initialize, and format a volume" in Deploy your on-premises StorSimple device.

Note

If the new StorSimple device has the same IP address as the old one, you might be able to connect the old configuration.

  1. Stop the Microsoft StorSimple Management Service:

    1. Start Server Manager.
    2. On the Server Manager Dashboard, on the Tools menu, select Services.
    3. On the Services window, select the Microsoft StorSimple Management Service.
    4. In the right pane, under Microsoft StorSimple Management Service, click Stop the service.
  2. Remove the configuration information related to the old device:

    1. In File Explorer, browse to C:\ProgramData\Microsoft\StorSimple\BACatalog.
    2. Delete the files in the BACatalog folder.
  3. Restart the Microsoft StorSimple Management Service:

    1. On the Server Manager Dashboard, on the Tools menu, select Services.
    2. On the Services window, select the Microsoft StorSimple Management Service.
    3. In the right pane, under Microsoft StorSimple Management Service, click Restart the service.
  4. Start StorSimple Snapshot Manager.

  5. To configure the new StorSimple device, complete the steps in Step 2: Connect a StorSimple device in Deploy StorSimple Snapshot Manager.

  6. Right-click the top-level node in the Scope pane (StorSimple Snapshot Manager in the example), and then click Toggle Imports Display.

  7. A message appears when the imported volume groups and backups are visible in StorSimple Snapshot Manager. Click OK.

Next steps