Mobile app (in preview)


These release notes describe functionality that may not have been released yet. To see when this functionality is planned to release, please review What’s new and planned for Dynamics 365 Remote Assist. Delivery timelines and projected functionality may change or may not ship (see Microsoft policy).

The Microsoft Dynamics 365 Remote Assist mobile app is now available for public preview.

Users already familiar with Remote Assist on HoloLens can access many of the same collaboration tools with just their cell phones. The Remote Assist user on any AR-enabled Android phone can place a one-to-one call with an expert using Microsoft Teams to solve complex problems together. Both devices on the call can create mixed reality annotations, such as inking and placing arrows, that appear spatially locked in the real world of the mobile device user.

Mobile app screens

General Availability release of Android and iOS-compatible applications will follow at a later date.

For more information on setting up and using the Remote Assist mobile app, see the Mobile app User Guide.