Dynamics 365 for Finance and Operations

The Spring ‘18 release of Dynamics 365 for Finance and Operations delivers enhancements in system performance, servicing, reliability, and extensibility. It also offers new ways of integrating with other Dynamics 365 products and adds to our suite of business productivity tools. (These release notes describe functionality that may not have been released yet. Delivery timelines and projected functionality may change or may not ship (see Microsoft policy.)

Highlights from this release include:

  • A shift to Microsoft-managed platform and financial reporting updates, to improve service reliability and availability, and also to ensure that customers have the latest improvements and can take advantage of cloud scaling capabilities.

  • Changing our approach to customization by moving from over-layering to enabling no-code extensibility. Extensions let Microsoft service Finance and Operations without disrupting customers, minimizing the impact and costs of subsequent releases. We’ve also added the ability to embed PowerApps in Finance and Operations forms pages and the ability to add custom fields without writing code.

  • Data integration capability that synchronizes data using customizable projects. Standard templates can be used to create custom integration projects, where additional standard and custom fields and entities can be mapped to adjust the integration and meet specific business needs. New data integration functionality is provided between features in Finance and Operations and features in Dynamics 365 for Field Service, Dynamics 365 for Talent, and Dynamics 365 for Project Service Automation.

  • Lifecycle Services (LCS) tools that make it easier for customers to get support when they need it, including:

    • Telemetry-driven knowledge-base (KB) recommendations that help us understand how well hotfixes have solved an issue and proactively push out hotfixes to customers. This will allow customers to spend less time looking for solutions to issues that a hotfix already exists for.

    • Returning a list of KB recommendations when customers enter a support case and continuously refining search results based on the user’s input. This feature provides more relevant search results and reduces the need for customers to submit support cases by helping them find the solution before submitting a case.

    • Ability to report a production outage, providing a quick and effective channel to escalate issues to Microsoft Support if the services in a production environment are degraded or become unavailable.

  • Intelligence applications that analyze customers’ business processes and data, and proactively provide insights and recommendations. These include Optimization advisor and Credit and collections.

  • Enhancements to vendor collaboration and warehouse management tools, allowing customers to streamline and expedite business operations.

  • Investments in globalization features, including support for the India Goods and Services Tax (GST) in the Project management and accounting modules, enhanced code-free configuration, and the ability to translate documentation (.docx and .html formats) by using Dynamics Translation Service (DTS).