Order and manage risk rules


These release notes describe functionality that may not have been released yet. To see when this functionality is planned to release, please review What’s new and planned for Dynamics 365 Fraud Protection. Delivery timelines and projected functionality may change or may not ship (see Microsoft policy).

By ordering and managing rules in Dynamics 365 Fraud Protection, you can finely control the balance between false positives and false negatives. In addition to a standard rule (which applies the risk score threshold provided by the fraud protection network), you can use the extra knowledge in cohorts to build a custom rules stack (which delivers a final decision to approve or reject a transaction). The rules can include your safe, block, or watch lists, as well as custom lists. The risk score threshold applied in the standard rule, and the specific risk rule that gets triggered for a decision, are automatically annotated in the knowledge graph. You can see these features when you use the graph explorer to browse the transaction. This helps your customer-support team investigate risk-related customer escalations.